M365 Sme

**What success looks like in this role**:
**_Description
- **_Requirements _**
- _6 - 10 years’ experience consulting or working in the enterprise customer arena _
- _6 - 10 years’ experience with Office 365 migration and support of migration tasks _
- _2-3 years’ experience with O365, SharePoint Administration & Teams _
- _Extensive experience with designing and implementing Teams, including: _
- _Teams Voice with Direct Routing and Microsoft Calling Plans _
- _Call Flows and auto attendants _
- _Emergency locations and calling _
- _Meeting, Live Event and Messaging Policies _
- _Teams and M365 Group Governance _
- _Meeting room planning, including setup and devices _
- _Extensive experience writing, editing, and maintaining PowerShell Scripts _
- _Experience with designing and Implementing OneDrive for Business _
- _Experience in designing and implementing SharePoint _
- _Extensive experience performing discovery and writing scoping and levels of effort for delivering solutions that meet customer business, functional, and technical requirements _
- _Face-to-face customer engagement skills _
- _Excellent written, oral and presentation skills _
- _Ability to explain technical procedures in business terms so that customers understand _
- _Ability to develop strategic customer relationships, gain trust, and respect for the team _
- _Able to solve complex technical problems through sound and methodical troubleshooting _
- _Microsoft Teams Administrator and/or M365 Administrator Certification highly desired _
- _Hands on exp in developing business process automations using (Nintex, Powerplatform) _

**_Necessary skills: _**
- _Strong understanding of ITIL, specific to Change & Release management _
- _Experience in managing large scale transition projects _
- _Ability and willingness to take direction from CDEs and Client Executives _
- _Able to adapt to a changing technical environment _
- _Ability to coach other members of team in their area of expertise _
- _Ability to communicate clearly with all team members and end-users _
- _Ability to work with a sense of urgency _
- _Customer facing presentation and consulting skills _
- _Strong knowledge of Microsoft PowerShell _

**_Certifications: _**
- _ITIL Foundation (optional), _
- _Certification on O365, MS Teams, Power platform (Optional in case of Good knowledge) _

**_Additional requirements: _**
- _Resident in Melbourne Australia _
- _NV1 clearance _

**You will be successful in this role if you have**:
All except Home Affairs:

- Requires a bachelor’s degree and a minimum of 8 years’ experience including relevant technical expertise
- Requires in-depth knowledge and experience
- Solves complex problems; takes a new perspective using existing solutions
- Works independently and receives mínimal guidance
- Acts as a resource for colleagues with less experience Home Affairs:

- Minimum of 5 years’ experience, with knowledge of Microsoft Systems Centre Configuration Manager (SCCM)
- Microsoft PowerShell
- Microsoft Application Virtualization (App-V)
- iVanti Application Control
- Symantec Anti-Virus and Endpoint Management
- Microsoft Office (Word, Excel, PowerPoint, Access and Visio)
- Windows 10 and Windows 7
- Security level clearance required FOR EPO (End-point Operations)
- 8 years’ experience preferred in managing and having knowledge of Microsoft Systems Centre Configuration Manager (SCCM) (out of the 8 years’ experience) -Experience in either one or multiple Workplace Services domains.
- Collaboration tools, Systems Management - Software Distribution, Mobility Management, Image and Packaging, End Point Security and latest technologies. -Experience in all Antivirus software and not only on Symantec

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.