Administrative Support Officer

**Administrative Support Officer - Projects #1107-1**:
Do you want to work in one of Australia’s leading organisations providing treatment and rehabilitation to torture and trauma survivors; that’s quality focused, diverse & committed to making a difference in the lives of vulnerable people in communities.

Come & join us

**THE ORGANISATION**

"STARTTS is a not-for-profit Affiliated Health Organisation focused on providing a broad range of services to refugees in NSW. The focus of STARTTS approach is on building capacity and empowering people and communities to take control over their own lives, using a strengths-based approach and building on individual, family, community and cultural strengths."

**THE ROLE**:
Reporting to the Operations Coordinator, the Administrative Support Officer - Projects role is designed to offer specific administrative support across the broad range of key delivery areas and may work in any of the strategic assignments aligned with the portfolio.

**PERKS & BENEFITS**:

- Employment with attractive leave entitlements including 14 weeks paid parental leave, 4 weeks’ annual leave and paid Accrued Day Off (ADO) (full-time employees only) and other entitlements.
- Salary packaging options that reduce your taxable income and increase your take-home pay.
- Great education opportunities through our Training department.
- Access to our Employee Assistance Program (EAP) for staff and family members.
- Discounted gym memberships with a Fitness Passport.
- Active Social Club.
- Potential access to Fleet Cars.
- Flexible hybrid work.

**Position No**:**1107-1

**Closing date**:**Monday, 6 October 2025

**Enquiries**:**Rachel Mensforth; Acting Operations Coordinator (02) 9646 6700

**Location**:**Carramar

**Salary**: Administrative Officer Level 6. A generous salary packaging scheme is also offered.

**Vaccination Requirement**:Category B

**ESSENTIAL REQUIREMENT**
- Demonstrated administrative and project support skills, with experience coordinating tasks across administration, travel, infrastructure, workplace health and safety (WHS), procurement, and human resources (HR) functions.
- Proven ability to contribute to service improvement, including implementing initiatives that enhance operational efficiency.
- Strong stakeholder management and communication skills, with the ability to liaise effectively across all levels of the organisation and with external partners.
- Experience providing executive event support, including meeting coordination, briefing materials, and logistics. Well-developed research and analytical skills, with the ability to prepare accurate reports, presentations, and data to support decision-making.
- Ability to train, mentor, and guide junior staff, supporting capability development and consistent delivery of project objectives.
- Proven organisational and time management skills, with the ability to monitor progress, manage competing priorities, and proactively address risks or delays while working independently and as part of a multidisciplinary team within a multicultural environment.
- Excellent oral, written, and interpersonal skills and extensive proven experience, knowledge and proficiency in the use of Microsoft Office, specifically Word and Excel and other business systems to support administration, reporting, and project delivery.

**DESIRABLE REQUIREMENTS**:

- Current NSW Driver's Licence.
- First Aid Certificate.
- This position is not considered child-related employment and will require a National Police Check.

**VACCINATION REQUIREMENTS**:
**This role is a Category B role. While it is strongly recommended that employees be vaccinated for COVID-19, influenza, and other transmissible diseases, it is not mandatory to have these vaccinations.

Should you be unable to comply with the vaccination recommendations before your commencement date, it will not affect your offer of employment.

**OUR COMMITMENT TO DIVERSITY, EQUALITY, AND INCLUSION**:
**HOW TO APPLY**:
To be considered for this position, please ensure you address the selection criteria as thoroughly as possible.

3. Submit an up-to-date **Curriculum**Vitae (CV)**

4. Provide copies of relevant Qualifications if applicable (overseas qualification must be assessed by an appropriate Australian body to be considered)

5. Statements of Service from previous relevant roles (if applicable, please ask us for a sample)

6. A cover letter is optional.