Assistant Compliance Officer

**Assistant Compliance Officer**

**Clerk Grade**: 5/6
**Employment Type**:Multiple ongoing opportunities
**Location**:Parramatta - staff are expected to attend office as needed to meet business requirements
**DCS Division**: Revenue NSW Taxes & Grants - Business Taxes

***About Revenue NSW**

Revenue NSW is the state’s principal revenue management agency. We are a part of the Department of Customer Service. Our purpose is to contribute to prosperous, safe and fair society by collecting revenue, resolving fines, administering grants, and recovering debt.

We are a customer-focused organization, dedicated to high quality customer service, excellence and innovation. We consistently strive to make it easier for our customers to deal with us, expect all our staff to demonstrate a genuine commitment to delivering excellent customer service and encourage the professional development of our staff. Our revenue management helps to deliver government priorities for a fair, safe and prosperous NSW. This includes securing around $30 billion towards the State Budget each year, which goes towards health, education and other services for NSW.

**About the role**

Are you skilled in undertaking audits and investigations? Do you have an inquisitive mind and keen eye for detail and a strong understanding of financial documentation along with interpreting legislation? If so, we have an exciting opportunity for you to join our Business Taxes Team as an Assistant Compliance Officer at Revenue NSW.

You will play a crucial role in conducting audits and investigations to ensure adherence to relevant laws and internal policies. You will research and make decisions and provide customer education on compliance related matters. Your attention to detail, strong analytical skills, and ability to communicate effectively both in writing and verbally are vital in this role.

**Your day to day can include**:

- Meeting customers or their external representatives such as accountants at their place of business, conduct interviews and reviewing key financial documents.
- Analyse customer information from various external and internal data sources, write reports with your recommendations.
- Advise customers of the audit determination and work in collaboration with them to meet their obligations.
- Deliver customer focused education and connect them to relevant educational resources.
- Regular travel within the Sydney region where our customers are mainly located, and from time-to-time travel to areas outside of Sydney.

**To be successful in this role you will demonstrate**:

- Tertiary qualifications in Finance, Accounting, or a related field and/or equivalent work experience
- Ability to interpret financial documents and analyse information
- Proven experience in compliance or within a similar role
- Knowledge and ability to interpret legislation and relevant laws
- Excellent communication and interpersonal skills, with the ability to educate others on compliance matters
- Good negotiation skills to gain acceptance from customers and/or their accounting and/or legal representatives during the audit process while maintaining positive customer relationships
- Proven experience in writing reports, correspondence for customers and their representatives to inform and support decision making
- Detail-orientated and organised, with the ability to manage priorities and meet deadlines
- High ethical standards and integrity, with a commitment to maintain confidentiality

**What we need from you**

Please submit a brief cover letter (no more than 2 pages) and an up-to-date resume to be considered for this role.

Salary Grade 5/6, with the base salary for this role starting at $93295 base plus superannuation

**Careers at Department of Customer Service**
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

**Belong in our diverse and inclusive workplace**

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

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Information on adjustments available for the recruitment process