Cafe Assistant/barista

7 days ago

Maitland, Australia Gloria Jeans Maitland Central Full time

Do you love working in a fast-paced café environment and delivering great customer experiences? Gloria Jean’s Coffees at **Maitland Central** is on the lookout for a friendly and enthusiastic **Café Assistant** to join our team.

This casual role is ideal for someone who enjoys working with people, takes pride in cleanliness, and thrives in a team-focused environment.

**About the Role**:
As a Café Assistant, you’ll play a key role in creating a warm, welcoming space for our customers. From making recommendations and upselling products to ensuring the store is spotless and inviting — your energy and attention to detail will help deliver the Gloria Jean’s experience every day.

**Key Responsibilities**:

- Deliver fast, friendly, and efficient customer service
- Promote and upsell products with confidence
- Support and represent in-store marketing campaigns
- Communicate clearly and positively with customers and team members
- Help maintain a clean and safe café environment
- Use store checklists to ensure all tasks are completed during your shift
- Follow instructions from your Shift Supervisor, Store Manager, or Company Director
- Wear the correct, clean uniform and maintain a professional appearance

**What We’re Looking For**:

- A positive attitude and team spirit
- Confidence interacting with customers
- Strong attention to cleanliness and presentation
- Willingness to learn and follow procedures
- Flexibility to work weekdays, weekends, and public holidays on a rotating roster
- Prior café or customer service experience is a plus but not essential

**Why Join Us?**
- Work with a supportive and friendly team
- Casual hours to suit your lifestyle
- Fast-paced, engaging café environment
- Opportunities for training and growth within our multi-brand franchise network

If you have a passion for coffee, customer service, and working in a positive team, we’d love to hear from you Click **Apply** to send through your resume and join the Gloria Jean’s team at Maitland Central.

**Job Type**: Casual

Pay: $24.95 - $39.66 per hour

Expected hours: 3 - 38 per week

**Benefits**:

- Employee discount
- Employee mentoring program
- Free drinks
- Free food

**Experience**:

- Coffee: 1 year (preferred)

Licence/Certification:

- Driver Licence (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

Expected Start Date: 04/08/2025

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