Critical Facilities Engineering Manager

**Who are we?**

Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

**Job Summary**

SY9, based at Rosehill is the inaugural Hyperscale Data Center in the Equinix Australia business, and we are looking to recruit a newly re-shaped role of Critical Facilities Engineering Manager. The position will be to take ownership of all facets of the onsite facilities function including overseeing our site based engineering teams, collaborating with cross-functional, construction and Hyperscale's teams and work closely to support the Eastern Campus Senior Manager.

The role will require someone with a strong technical, engineering mindset and experience and be matched by exceptional leadership and management of the Data Center. The manager will need to be financially and commercially aware and have a key understanding to assist with budget input and management.

**Key Responsibilities**:
Leadership
- Direct Management of SY9 Senior Engineers and the Data Center supervisors (who leads the team of shift technicians) and is responsible for the 24/7 operational oversite and direction of SY9 encompassing both technical and engineering disciplines within the critical facilities operation
- Communicates importance of working safely, effectively and with high regard to human error avoidance
- In absence of Senior Manager may take on additional leadership and management tasks
- Provides strategic guidance and direction to deliver Equinix priorities including SLA, Commit compliance, campus capacity management and Data Center availability
- Forecasts operational training needs, development plans, and secures resources for deploying training to address those needs
- Inspires and operates high-performing team that is fully engaged and meets its goals and performs with accountability and integrity. This will include overseeing all performance reviews, improvement and development plans, recruitment and retention activities

Infrastructure, incident and Vendor Management
- Accountable for budget adherence, resource allocation and drives successful implementation of maintenance initiatives across the site
- Oversees vendor qualifications for inclusion into campus projects/activities
- Works cross-functionally with Equinix Engineering and Construction groups assisting with the design and implementation of data center projects
- Plays a key role in relation to any future construction, fit-put project works across SY9 and future Hyperscale builds and planning
- Collaborates with leaders on broad-scale Regional and Global projects that have an impact on the business, working with cross-functional teams, including Business Partners (Finance, IT, P&L) and general contractors
- Manages the teams to ensure completion to Equinix's required standards, KPI's and SLA’s
- Communicates and coordinates activities and on-site staff during complex or severe customer-impacting incidents
- Drives root cause analysis and provides a clear direction for site teams
- Makes recommendations for incident resolution and applies company resources to advance productivity and effectiveness

Operations Strategy and Financial Management Benefits of the role:

- Successfully manages/oversees the CAPEX and OPEX budgets.
- Establishes and manages budget for the site, including assessing areas of risk and proactively identifying and mitigating these risks
- Assists in drafting proposals for data center infrastructure improvements which require capital expenditure approval.
- Encompasses support for company's strategic direction within Data Center systems, policies, and procedures
- Builds collaborative relationships with our customer, and customer support teams
- Provides detailed routine status reports on Data center performance for key metrics
- Drives overall accountability, consistency and effectiveness across SY9
- Actively ensures an understanding of delivering within the HyperScale operating model

**Qualifications, skills and attributes**:

- Proven track record for taking ownership and delivering results in a fast paced and demanding data center environment
- Experienced with budget management exposure (headcount, capital,