Student Services Officer

1 week ago


Parramatta, Australia Blue Bay College Full time

**Responsibilities**
- Be the first point of contact for students, staff or visitors to Blue Bay College campus;
- Attend to phone or in-person roster reception inquiries, records and pass messages accurately;
- Monitor student welfare and well-being through review of records (attendance, academic results, etc) and identify students who may be at risk;
- Contact students who are at risk, or potentially at risk, and provide personalised support and advice with external referrals where required;
- Respond to referrals of students who may need assistance from academic and non-academic staff;
- Provide confidential and sensitive counselling for students as required;
- Contribute to the development and maintenance a culture of care and a safe environment for all students;
- Work collegially in a team environment;
- Arrange meeting room, tea/coffee for corporate guests if required
- Maintain a record of student contacts and consultations, action agreements;
- Support the Academic Manager in all duties related to student well-being;
- Assist with event management on campus;
- Filing, reporting, fees collection, maintain students/ agents’ inquiries in friendly and proficient manner.
- Comply with the Institute's policies including matters related to Occupational Health and Safety and Equal Opportunity;
- Wear corporate uniform if required.
- Other duties as required by the Academic Manager and/or Campus Director.

**Skills and experience**
- A post-secondary qualification (preferably counselling, education, social work);
- Demonstrated experience and success in providing personal support services in an educational context;
- Strong communication skills and commitment to customer service;
- Commitment to principles of diversity and inclusion and experience working with culturally diverse customers;
- Ability to work in a team.

**Job Type**: Casual

**Salary**: From $22.00 per hour

**Benefits**:

- Referral program

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Parramatta, NSW 2150: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (preferred)



  • Parramatta, Australia Navitas Full time

    **About the Role**: **What You’ll Do**: - Ensure the efficient management of incoming calls, including enquiry referral in accordance with operational guidelines. - Other general duties as required. - Organise and order catering as required and assist with all college events - Undertake ordering and maintenance of stationary, office machines and kitchen...


  • Parramatta, Australia Deaf Connect Full time

    **Posted**: 24/06/2025 **Closing Date**: 06/07/2025 **Job Type**: Permanent - Full Time **Location**: Parramatta **Job Category**: Education **Job Description**: **Location**: Parramatta, NSW **Pay**: $33.41 to $36.46 p/hour + salary packaging + 12% super Are you looking for a role with purpose in a growing community organisation that focuses on making a...


  • Parramatta, Australia Navitas Full time

    The Student and Academic Services Officer (Full-Time, Continuing) provides comprehensive administrative and academic support to ensure the smooth operation of academic governance, student services, and compliance processes. Based at Western Sydney University International College, Parramatta, the role involves assisting the Academic Director and Course...


  • Parramatta, New South Wales, Australia Navitas Full time $60,000 - $80,000 per year

    Western Sydney University International College (WSUIC) is a TEQSA accredited Higher Education Provider, located in Parramatta (Sydney). We are a pathway college, offering a personalized academic environment designed to enable domestic and international students to gain entry into a Western Sydney University bachelor degree. Our college is a joint venture...


  • Parramatta, Australia Chambers School of Business Full time

    Student Support Officer (CRICOS RTO) & IT Professional **Qualifications**: - Microsoft Office: 06 Months to 1 year (preferred) - Administration: 1 year (preferred) - **Student Support Officer**:The Student Services officer will be responsible for the following: * - Updating student register and student management system. - Following up on all queries with...


  • Parramatta, Australia Richmond School of Business Pty Ltd Full time

    **About Us** Richmond School of Business (RSB) is an Australian Government-approved educational institute. RSB has been providing life-changing education since its inception. RSB management has been continuously evolving its approach to meet learners’ needs by offering industry-relevant, courses in a flexible, accessible, and affordable manner that...


  • Parramatta, Australia Richmond School of Business Pty Ltd Full time

    **About Us** Richmond School of Business has been providing life changing education. We’ve been continuously evolving our approach to meet the needs of our learners by offering flexible, accessible and affordable courses that support our students on their way to reaching their personal and career goals. As a **Student Support Officer**, you’ll be the...

  • Student Services

    2 weeks ago


    Parramatta, Australia Fusion College of Technology Pty Ltd Full time

    ROLE OVERVIEW The Student Services / Admission Manager is responsible for providing quality and timely support which ensures all students have a positive and productive learning experience. This role will focus on students wellbeing and retention through the provision of timely and proactive student responses, accurate and clear written and verbal...


  • Parramatta, Australia Parramatta City Council Full time

    2 x Opportunities available within Social/Cultural or Environment/Social Portfolios - Part Time | 3 days | Excellent Employee Benefits **Student Project Officer x 2 Positions** The City of Parramatta is experiencing unprecedented change and transformation, presenting Council, its partners and the community a once in a lifetime opportunity to shape the...


  • Parramatta, Australia Australis institute of Technology & Education Full time

    Australis Institute of Technology and Education (AITE) is a CRICOS Registered Training Organisation (RTO) (CRICOS code: 03173K) established in year 2010. We make every effort to provide a quality education to those wishing to pursue careers in the fields of business and accounting fields. We offer quality certificate and diploma programs that integrate...