Team Leader, Outpatient Support Unit

2 days ago

Brisbane, Australia Queensland Health Full time

About Us
Children's Health Queensland is a specialist statewide hospital and health service dedicated to caring for children and young people from across Queensland and northern New South Wales.
We are committed to collaborating with all of our healthcare partners, most importantly families, to ensure we consistently deliver safe, high-quality patient and family-centred care.
A recognised leader in paediatric healthcare, education and research, Children's Health Queensland delivers a full range of clinical services, tertiary level care and health promotion programs.
**We provide an integrated network of services through**:

- The Queensland Children's Hospital
- The Child and Youth Community Health Service
- The Child and Youth Mental Health Service
- Statewide services and programs, including specialist outreach and telehealth services
- Partnerships with other hospital and health services and non-government organisations

Children's Health Queensland provides services from key locations in the Brisbane metropolitan area and works with the 15 other hospital and health services as well as NGOs and charity partners in Queensland to deliver an integrated network of healthcare services and support across the state.
**Your Opportunity**:
The position of Team Leader of the Outpatient Support Unit will be coordinating the delivery of timely and professional outpatient support functions for all hospital Paediatric Outpatient Departments (PODs) ensuring patient and family-centred care exists in all duties performed. You will also oversee the coordination and management of ongoing audit, review and maintenance of the CHQ outpatient waiting lists to support effective and on-time clinical service delivery and ensuring improved own-source-revenue opportunities are improved through support functions while providing leadership and mentorship to a team of administrative staff from varying support roles, whilst fostering an environment of creativity, innovation and encouraging process improvement.
What CHQ HHS can offer
Apart from contributing to the development of Australia's best paediatric health service, you will also benefit from a competitive remuneration package and a working environment which embraces professional development, builds capabilities and supports staff to maximise their health and wellbeing. Additional benefits include:

- 12.75% employer superannuation contribution
- 17.5% annual leave loading
- Salary packaging
- Employee Assistance Program
- Work/life balance, variety and flexibility

You can find out more about why it's so great to work at CHQ HHS here.
Some roles within Queensland Health are designated as 'Vaccination Preventable Disease (VPD) risk roles'. A VPD risk role is a role in which the incumbent may be exposed to the risk of acquisition and/or transmission of a VPD. Please refer to the attached Role Description for more information and what requirements may exist.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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