Investigator

3 days ago

Ballarat, Australia State Revenue Office Full time

Tax Compliance Investigator
- Multiple ongoing and fixed term roles
- Salary $76,817 plus 11.5% superannuation - VPS Grade 3
- Based in Ballarat with hybrid working arrangements

What we offer
The State Revenue Office is the Victorian Government's revenue management agency, administering a range of taxes, duties, levies, grants, and subsidies.
We aim to develop our people to achieve great outcomes for the Victorian community. We offer flexible working arrangements and a workplace culture that is rewarding and productive, where contributions are valued and recognised, expectations are clear, and treatment is fair and equitable. We are an equal opportunity employer that is committed to providing an inclusive, accessible, and safe working environment.
Find out more about working at the SRO at sro.vic.gov.au/careers or via our LinkedIn page.
The opportunity
This role, within a team of investigators, undertakes activities designed to maximise compliance with Victoria's revenue laws and ensure revenue is collected when it is due. These are entry level roles specifically related to payroll-tax, land tax and first home buyer investigations. This is a great opportunity for anyone considering beginning their career in the tax compliance field, or for individuals looking to return to this field. Extensive training is provided, including one-on-one mentoring.
**Reporting to a Team Leader, you will**:

- Conduct assigned investigations, under guidance, using audit and investigative skills.
- Quantify customers' tax liabilities and explaining to them the reasons for the decisions made as part of an investigation.
- Produce accurate reports on investigation findings and negotiating appropriate outcomes with customers.

Who we are looking for
**To be successful in this role, you will have**:

- Professional customer service skills to consult with customers and identify needs and negotiate outcomes as well as working cooperatively and professionally in a team environment.
- A tertiary qualification or demonstrated commitment to tertiary studies in a relevant discipline (highly desirable).

How to apply
- Submit a cover letter outlining your skills and experience.
- Address key selection criteria 1, 3 & 6 from the position description as follows:

- Please describe your effective communication skills (interpersonal, verbal and written) to provide clear and concise advice to internal and external stakeholders
- Provide an example of your problem solving and analytical skills to conduct research and devise innovative and effective solutions under strict timelines
- Submit your resume including relevant education and at least two nominated referees.

More information For more information, please read the position description or contact Kelly Drever, Investigations Ballarat on 03 9628 6989.
Please note, as part of our selection process, we conduct pre-appointment checks including those related to references, identity, qualifications, work history, work visa, and police record history.

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