Customer Success Specialist

6 hours ago


Melbourne, Australia Asahi Beverages Full time

**The Role**

Asahi Beverages is currently looking to hire a highly motivated, best in class Customer Success Agent to join our Customer Experience Success team.

Your key accountabilities will include:

- Manage customer relationships through monthly contact
- Effectively manage own call plan by understanding the customer needs, journey, size & potential
- Achieve individual and team revenue and distribution targets against call attempts/connections, sales conversion rates and customer loyalty.
- Support the business through change initiatives and contribute to continuous improvement initiatives
- Utilise Sales tools and techniques to increase sales capability.

**About you**

You are ambitious, curious and seeking a rewarding and impactful career that continuously challenges you.

You will bring previous experience in an outbound sales role with a natural persuasiveness and selling ability. You have high attention to detail and accuracy with active listening skills. You are driven by numbers and achieving results.

Your telephone etiquette is second to none with exception customer interaction skills. You thrive in a fast-paced environment with a positive, can do attitude.

**What we offer**

**You will love connecting with your team on-site where you’ll stay hydrated with our extensive range of lifestyle beverages and even have access to NPD launches, tastings & other exciting events as part of the Asahi family.**

**Why Asahi Beverages?**

Asahi Beverages is one of the leading beverage companies in Australia and New Zealand with a rich and varied history. Comprising some of Australia and New Zealand’s most loved brands, the company’s Regional Hub is based in Melbourne with three Business Divisions - Asahi Lifestyle Beverages (formerly Schweppes Australia) and Carlton & United Breweries (CUB) in Australia, and Asahi Beverages NZ in New Zealand. There’s always a great deal going on and opportunities abound for those ready to take them



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