Payments Product Manager

**JOB DESCRIPTION** Treasury Services**(TS) - the world's largest cash management provider - moves, concentrates and invests client money, and provides trade finance and logistics solutions. TS products include payments, collections, trade finance, investments, and information services that help companies manage working capital and liquidity. The business, which operates in 41 countries, is the world's largest U.S. dollar clearer, processing an average of $3.2 trillion in fund transfers each day.

Cash Management Solutions is an integral part of J.P.Morgan's Treasury Services business. The Product Manager role is responsible for supporting payments product solutions, including Automated Clearing House, Wires, real-time payments, FX and liquidity services. It involves working closely with business partners across J.P.Morgan, such as internal technology, operations, client service treasury partners, and third party providers and local regulators, to deliver the right mix of cash and short-term investment products to the TS client base.

As a member of the Australia & New Zealand Product Management team, you will require participation in day to day product management tasks, product development activities; providing support to sales teams to meet client needs, and assisting in project executions. You will actively participate in the delivery of the payments strategy and proactively liaise with regional product and in country business partners to ensure consistency in our product offering as well as Australia & New Zealand market, risk, legal and compliance specifics being sufficiently addressed.

**Responsibilities**:

- Coordinate systems and operations to ensure that products queries are investigated and resolved effectively.
- Manage product pricing support, analysis and recommendation.
- Provide strong support to payments project initiatives, including the definition and delivery of new products applicable to Australia & New Zealand
- Maintain product compliance in accordance with regulations, product management frameworks and the firms controls standards, including the completion of product reviews
- Work with Risk, Legal and Compliance teams to review and update existing controls and procedures.
- Providing local analysis to support regional initiatives and projects.
- Work closely across a wide range of internal stakeholders (including Sales, Service, Operations, Technology, Risk, Legal, Operations and Compliance etc) to identify and drive continuous improvement and consistent product performance Monitoring product performance metrics, P&L analysis and delivering regular performance insights, trends and analysis.

**Required qualifications, capabilities, and skills**:

- Previous transactional banking experience, payables, receivables, cash management and liquidity product knowledge will be highly regarded.
- Team player; work with limited supervision required
- Strong interpersonal and organizational skills including good decision making and multi-tasking abilities
- Deep MS Excel, Access, PowerPoint and Word skills
- Good communications and presentation skills
- Analytical skills
- Attention to detail
- Focuses on accountability, action and outcomes to ensure solutions meet and/or exceed client needs while aligning Business deliverables to the firm’s mission and goals.

**Preferred qualifications, capabilities, and skills**:

- Relevant Tertiary Qualifications

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets aroun