Manager, Payments Products

Contribute to the delivery of payment services to the Australian Government
- Manage a portfolio of payments products end-to-end, including accountability for New Payments Platform (NPP) and Bulk Electronic Clearing System (BECS) payments products
- Exciting opportunity to contribute to the transformation of account-to-account payments
- Diverse role at the heart of financial, government customer and product analysis
- Hybrid work environment

About the business/role/team

Banking Department is part of the Business Services Group and provides banking services to the Australian Government and overseas central banks. The role sits within the Product, Risk and Analytics section comprising two other product managers as well as a Line 1 risk and compliance function. We are a highly customer-centric team delivering exceptional customer experience when it matters and make considered decisions in payments transformation

About the role

The key responsibilities of the role include:

- End-to-end product management accountability including for NPP and BECS products and services
- Managing product pricing support, analysis and making recommendations
- Understanding and representing the voice of the customer
- Collaborative engagement with diverse internal and external stakeholders to ensure effective product lifecycle management, including roll out, enhancement and sunsetting
- Articulating requirements and communicating business and customer value
- Proactively identify, understand and manage risks relating to the products and implementing controls where required.
- Industry research and analysis

About you
- Proven experience in end-to-end product management, especially within financial services
- Be able to lead and develop a team
- Be able to use data to provide insights and drive strategic decision-making
- Strong stakeholder engagement and communication skills, including with external vendors
- Possess business acumen and critical thinking mindset with proven complex problem solving skills
- Excellent planning and time management skills with the ability to deal with competing priorities
- Have a risk mindset

Be More

Working for an organisation that truly makes a difference to the people of Australia, we can offer development and career opportunities in a collaborative environment that supports your growth, wellbeing and promotes flexibility. Your individual growth and success drives the RBA forward as an organisation. Be more means you can do more, for yourself and for Australia.

Why RBA?

The RBA makes an important contribution to the Australian economy through the pursuit of national economic policy objectives and associated activities in financial markets and banking. We also issue Australia's banknotes and operate infrastructure critical to the payments system, all of which contribute to the welfare of the Australian people. Made up of specialists across a wide range of fields, our people, values, and culture play a critical role in achieving our objectives. Striving to be Open & Dynamic, we consider and incorporate different perspectives, work across teams and are transparent with each other, whilst delivering quality together effectively and focusing on outcomes by prioritising, testing, learning, and refining as we go. Our people conduct themselves with a high degree of integrity, while striving for excellence in the work they perform and the outcomes they achieve. We encourage intelligent inquiry and we treat one another with respect while promoting the public interest through our efforts. We know it is the growth and success of our people that drives the RBA forward. Come and make a bigger contribution while you build and develop your own skills too, because being more means you can do more, for yourself and for Australia.

Application Close:
July 17, 2025

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