Information Management Co-ordinator

1 day ago

Tullamarine, Australia Total RISC Technology Pty Ltd Full time

**Position: Information Management Co-Ordinator**

**Job Overview**:
The Information Management Co-Ordinator is responsible for managing the delivery of all the non-client/prospect facing tasks of the other teams in the Business Development Department. This includes a wide range of administrative and clerical job duties intended for these other teams to spend more time in front of prospects and clients, securing more business for TRT. This is a high-profile position within TRT’s Shared Services Organization, reporting to Executive Management.

**Key Deliverables**:
The Information Management Co-Ordinator is responsible for delivering the following: Comply with the TRT Policies
- Determine the accounts to be handled by the BDA team.
- Manages the Business Development team.
- Monitors the pre-sales and post sales of the BDA team.
- o Pre-Sales - supporting Direct Marketing Associates (DMA)s
- o Post Sales - Supporting Client Account Managers (CAM)s
- o Client Accreditation:

- ▪ Preparation of Documents for Client and our third-party accreditation.
- ▪ Uploading /mailing documents into Client and third-party portals
- ▪ Storing of all accreditation documents into client/third party TRT CRM record.
- Attend daily meetings.
- Oversee incident management.
- Arrange business meetings with prospective clients.
- Create a growth strategy that prioritizes both financial gain and client satisfaction
- Promote the company's services to meet or anticipate clients’ needs.
- Prepare sales contracts that adhere to legal criteria and guidelines.
- Keep records of sales, revenue, invoices etc.
- Provide trustworthy feedback and after-sales support.
- Foster long-term client relationships with new and existing clients
- Train entry-level employees to become effective salespeople.
- Conduct performance review

Professional Capabilities:
Bachelor’s degree preferably in Business Management

Min 3-4 years relevant experience.

Ability to build TR”us”T with client's management and colleagues
- Target Oriented o High Sense of Urgency
- Resilient to Changing Priorities
- Client/Company before Self o Professional before Social
- Detailed Orientated o Reliable o Constantly Updates
- Desire to Subject Expert

Strong business level English verbal and written communication skills

Proven computer skills: Excel, Word, Visio, Outlook, PowerPoint, NetSuite

Demonstrated working experience as a business development manager, sales executive, or similar function.

Proven sales track record

Experience in customer support is a plus.

Market knowledge

Communication and negotiation skills

Ability to build rapport.

Time management and planning skills

Pay: $73,150.00 - $75,000.00 per year

Schedule:

- Day shift
- Monday to Friday

Work Authorisation:

- Australia (preferred)

Work Location: In person

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