Aboriginal & Torres Strait Islander Hospital

Metro South Health is Australia's first digital health service and one of the largest in Queensland, with an estimated residential population of approximately one million people or 23 per cent of Queensland's population.
This is your opportunity to join the dedicated team of professionals at Metro South Health and be part of a world-class, dynamic and growing health service that embraces technology, excellence in health care, teaching, research and empowering our people to be the best in serving our community.
About the Role
The purpose of this position is to provide assistance and support to Aboriginal and Torres Strait Islander patients and their families across Logan & Beaudesert Hospitals during their hospitalisation and follow-up treatment.
The Aboriginal and Torres Strait Islander Hospital Liaison Officers work collaboratively with the broader multi-disciplinary teams to ensure the provision of appropriate and culturally sensitive services which contribute to improved health outcomes and the reduction of health inequalities for Aboriginal and Torres Strait Islander people.
- Fulfil the accountabilities and responsibilities of this role in accordance with Metro South's purpose and objectives, as outlined below.
- Ensure patients and other staff are treated fairly and with mutual respect and understanding, taking account of cultural, religious, ethnic, and linguistic backgrounds.
- Provide support to Aboriginal and Torres Strait patients and families in Inpatient, Emergency Department and Outpatient settings and contribute to patient wellbeing, discharge planning and to meeting continuity of care needs by way of referral to external agencies.
- Ensure patients and other staff are treated fairly and with mutual respect and understanding, regardless of cultural, religious, ethnic and linguistic backgrounds.
- Follow defined service quality standards, occupational health and safety policies and procedures relating to the work being undertaken in order to ensure high quality, safe services and workplaces.
- While qualifications for this role are not mandatory, possession of a relevant health related and or community development certificate (or equivalence of qualifications) in public health, allied health, nursing, and/or Aboriginal and Torres Strait Islander Primary/Acute Healthcare is highly desirable.
- Skills and experience in working in complex health systems/environments is highly desirable.
- Hospital Liaison Officers may be required, at times, to work after hours (by mutual agreement) to participate in relevant community and other stakeholder meetings/forums.
- Under s25 of the Anti-Discrimination Act 1991 (Qld), there is a genuine occupational requirement for the incumbent to be Indigenous to the Aboriginal or Torres Strait Islander Community.
- The incumbent is required to operate a motor vehicle as driving may be a significant task in the delivery of this position's objectives, proof of a current 'C' Class licence must be provided.

Our ICARE² values of Integrity, Compassion, Accountability, Respect, Engagement and Excellence, shape our culture within Metro South Health. Our values guide our day-to-day decision making and are fundamental to what we care about as a health service, how we behave, how we interact with each other and provide care to the many patients who come through our doors every day.
We offer rewarding career opportunities across a wide range of clinical and non-clinical areas across our health service and pride ourselves on providing a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance.
As a Metro South employee, you will benefit from a higher than standard employer contribution to Superannuation of up to 12.75%, access to salary packaging, flexible working arrangements and competitive salary rates with annual incremental increases.
It is a condition of employment for this role for the employee to be, and remain, vaccinated against COVID-19 Health Employment Directive No. 12/21and Queensland Health Human Resources Policy B70.