Customer Service Lending Analyst

1 week ago


Greater Adelaide SA, Australia Commonwealth Bank Full time

**About the Business**

**About the role**

As a Customer Service Lending Analyst, your role will play an integral part supporting home lenders and relationship managers across the Customer Service Lending network.

Your core duties will involve undertaking financial analysis and assessing the risks/opportunities on new and existing consumer lending submissions.

**More specifically, you will**:

- Complete credit submissions to ensure the timely delivery of decisions
- Deliver exceptional customer service, client communication and engagement to support credit submission requests
- Prepare concise and well-reasoned credit correspondence
- Focus on quality, credit submissions and the minimising of rework
- Proactively contribute productivity ideas and best practice to the team
- Develop and retain strong relationships with business partners and key stakeholders

**We’re interested in hearing from people who have**:

- Demonstrated experience with the ability to support complex deal structuring and submissions
- Ability to read and interpret complex financial statements
- The experience required to quickly grasp consumer lending transactions and tailor solutions specific to client circumstances
- Thrive in a high paced environment
- Detailed knowledge of retail lending policies and responsible lending legislation
- Excellent communication, presentation and organisational skills

**Your Development**:
If you live the values and demonstrate the people capabilities, we can offer great opportunities.

Use the capabilities required for this role as a guide to the critical skills and behaviours you need for your next move.

**Locations**:
We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 21/04/2025


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