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Customer Banking Specialist

3 weeks ago

Inner West, Australia Commonwealth Bank Full time

**Thorough training program to kickstart your banking career**
- **Access to extensive employee benefits & discounts**
- **Be part of a collaborative and high-performing culture**
- This role is a 6 month secondment opportunity
- Please note _t _hat rosters are predetermined. Before _applying, _please ensure you are available to cover the following roster _:
- Monday-Friday: 8.30am-4.50pm

**Do work that**matters**

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We’ve been serving our local communities for over 100 years, with market-leading products, services and technology.

What we do has real impact at all stages of people’s lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement. Working with us in RBS means you’ll positively impact our customers’ lives, and be there for them when they need us.

**See yourself in our**team**

As the Customer Banking Specialist in our **Rhodes**B**ranch**you’ll:

- Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice
- Complete Financial Health Checks to assess customers’ financial needs and identify any changes
- Educate and demonstrate of our in-branch technology and digital banking options to customers
- Problem solve and provide effective solutions whilst championing our processes, procedures, driving our risk-adverse culture

**We’re**interested in**hearing from**people who**have**
- Experience in delivering exceptional customer service ideally in financial services, retail or hospitality
- Excellent communication skills & t h e ability to articulate financial terms in a clear way
- The ability to ask questions, find solutions, act with integrity and place the customer at the centre of everything you do
- Ability to work in retail environment that’s busy and commercially driven
- A genuine interest in building a career with CommBank

**With us,**you’ll**help customers make informed financial decisions to achieve their goals.**

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Advertising End Date: 17/08/2025