Wellbeing Area Manager

What’s in it for you?

An enriching career, part of the Levande community where you will feel empowered to have an impact. We support people to grow, learn and develop their skills to reach their potential, recognising and celebrating successes along the way.

We offer a diverse and inclusive environment and want our people to feel strongly connected to our Purpose and Vision. Our people are the key to our success and every person helps us reach our goal.

**Along with**:

- Flexibility Initiatives
- Purchased leave
- up to 4 weeks
- Wellness programs
- Volunteer leave opportunities
- We care - we are trustworthy - we pursue excellence

Working with us

Our purpose is a simple one, “To enrich lives and enrich communities”. To make the lives of our residents, and each other, better and fuller. And by doing so, to make our communities better places to live, work and connect.

Levande is investing in regenerating and growing our portfolio of resorts. We are setting a bold ambition to almost triple the size of our business in the next five years, by deepening our understanding of our customers and accelerating our build rate across both traditional and innovative village archetypes.

The Role
Transform Lives and Grow With Us
Dive into a role that’s more than just a job. As Levande’s Residential Wellbeing Area Manager, you’ll step into a role where you can truly make a difference every day. The primary focus is to establish and deliver the Levande Life Pilot program in South Australia. This will involve leading the “Ageing well” partnerships initiation which identifies wellbeing partners and establish state and national programs for village operations. Operational success will be achieved through outstanding staff leadership and an individual alignment to Levande’s Values.

**Your Impact**:

- Successful development of partnership with Home Care (HC) partner KPIs and delivery model, regularly evaluating performance and identifying and addressing risk
- Lead the Ageing Well partnerships initiative - identification of wellbeing partners and establish state and national programs for village access e.g.

(Dementia Australia, panel of Financial Advisors, Tech specialists, End of Life specialists, Estate Planning experts)
- Embed the Levande Life pilot model - develop village / Wellbeing Area Manager responsibility matrix
- Lead the Residential Aged Care (RAC) partnerships initiative - establish and implement RAC principles between villages and identified partners

**Why You'll Love This Role**:

- Make a Tangible Impact: Directly contribute to improving residents' lives and community connections.
- Opportunity for Growth: Develop your leadership skills in a supportive environment.
- Be Part of a Dedicated Team: Collaborate with passionate colleagues committed to excellence.
- Enjoy Unique Benefits: Wellness programs, professional development opportunities, and more.

**We're Looking For**:

- Operational services background at a management level e.g. (health care, hotels, retail, real estate)
- Customer service environment - A deep commitment to deliver exceptional customer service, ensuring every interaction leaves a positive impact.
- Understanding of and experience in having worked in a geographically dispersed business
- Project Management in respect to evidence of leading / driving initiatives or change
- Leadership - need to have ability to influence stakeholders and negotiate change
- Ability to be hands on and strategic (planner and doer)
- Proven ability to balance multiple priorities effectively and manage expectations.
- Strong leadership and problem-solving capabilities, guiding and supporting the team towards success.
- Previous experience in retirement living is advantageous, but not mandatory, as we value diverse perspectives.
- Track record in budget management and a passion for continuous improvement.