Store Manager Melbourne Airport

1 week ago

Melbourne, Australia WHSmith Full time

**Lead our stores as a Store Manager at WHSmith Melbourne Airport - Leaders in Travel Retail**
- **_Join a stable and dynamic team with a global leader in travel retail_**:

- **_Lead multiple stores in the exciting Melbourne Airport environment_**:

- **_Access to generous employee discounts on our products and with our retail partners_**

**About WHSmith**

WHSmith is an iconic British retailer with proud Australian operations, at the heart of travel retail, offering books, news, and travel essentials, designed for life on the move. Our diverse retail brands include WHSmith Retail, InMotion, Kids Stop and The Book Cellar, each dedicated to delivering exceptional customer experiences.

With over 230 years of heritage and stores in more than 30 countries, WHSmith is a trusted part of people’s journeys around the world. As a diverse group of over 12,000 passionate people, we are all on the same journey to a better business through our commitments to our planet, people and the communities we serve.

When you join WHSmith, you step into an exciting, fast paced and purpose driven retail environment with real opportunities to grow a career in a truly unique retail setting.

**About the Role**

As a Store Manager at WHSmith, you will be responsible for:

- Championing a customer-first culture, ensuring our Service Guarantee is consistently demonstrated and embedded across the team.
- Being a visible and active presence on the shop floor, regularly engaging with your teams and customers to drive performance and team morale.
- Proactively identifying the team's needs to build a high-performing workforce that delivers high standards.
- Creating and maintaining a high standard in safety, food safety compliance, aligned with legal requirements.
- Efficient rosters that align with business demands and compliance requirements.
- Establishing and maintaining strong relationships with key internal and external stakeholders.
- Leading the execution of marketing initiatives and promotional campaigns, driving engagement and sales.
- Overseeing stock orders, replenishment and high visual merchandising standards in line with brand standards and planograms.

**About You**
- A minimum of 5 years' management experience in a fast-paced retail environment.
- Strong leadership and mentoring capabilities, with a passion for developing others.
- Proven experience in managing the stock lifecycle.
- A good understanding of rostering requirements and compliance standards.
- Exceptional communication and interpersonal skills.
- A track record of delivering results, achieving KPIs, and driving business performance.
- A determined and goal-oriented mindset, with a strong sense of accountability.
- Flexibility to work varied hours, including weekends and public holidays as required.

**What’s in it for you?**
- Attractive remuneration package on offer
- Access to 24/7 wellbeing support through our confidential Employee Assistance Program (EAP).
- Staff onsite parking available.
- Exposure to multiple sites across Melbourne Airport, offering variety and growth opportunities.
- Generous employee discounts across a range of our products and with our retail partners through our Beny app.
- Access to online learning and development resources.
- Be part of an excellent company culture and a supportive, collaborative team environment.

**Our Commitment to Diversity and Inclusion

  • Airport Integrated Operations Manager

    5 days ago

    Melbourne, Australia Melbourne Airport Full time

    **Are you looking for next opportunity and a leadership role? We have a great leadership role that has just become available and will require a advanced capability in managing difficult stakeholders, leading through adversity, lifting engagement and aligning teams to broader strategic outcomes!!!** **About the Company**: Melbourne Airport (Australia Pacific...

  • Airport Operations Specialist

    4 weeks ago

    Melbourne, Victoria, Australia Melbourne Airport Full time

    Join the team at the heart of Melbourne Airport and play a vital role in delivering safe, seamless, and world-class travel experiences as we shape the future of aviation.The Airport Operations Specialist is responsible for ensuring operational excellence across various touchpoints within the terminals. This role coordinates communications, resource...

  • Store Manager

    2 weeks ago

    Melbourne, Australia James Richardson Group Full time

    **ABOUT THE ROLE** We are looking for a driven and enthusiastic Store Manager to ensure Lotte Melbourne Airport is represented to the highest standard in all aspects of retailing. **THIS ROLE WILL SEE YOU**: - Lead the Sales Managers and Store team to ensure the delivery of exceptional customer service experiences. - Motivate, coach and lead by example to...

  • Strategy Manager

    2 weeks ago

    Melbourne, Australia Melbourne Airport Full time

    Keen to play a key role in shaping Melbourne Airport's future? Drive Corporate Strategy & Innovation across Melbourne Airport. Melbourne Airport is a world-class Airport and infrastructure asset serving as the primary gateway to Melbourne and the broader state of Victoria. The Airport is in an exciting growth phase as it seeks to deliver transformative...

  • T1 Security Manager

    3 days ago

    Melbourne, Australia Melbourne Airport Full time

    **_Fantastic new opportunity for a skilled professional to play a key role in leading our security efforts in Terminal 1!_** The Security Manager at Melbourne Airport's Terminal 1 plays a crucial role in ensuring the terminal's security. They lead the development and improvement of security measures, staying updated with evolving threats and technologies....

  • Digital Engineering Manager

    5 days ago

    Melbourne, Australia Melbourne Airport Full time

    **_Exciting career-defining opportunity for a Digital Engineering specialist to help deliver Melbourne Airport's vision of developing a digital twin!_** We are currently looking for strong talent within the digital engineering space. An exciting opportunity for Digital Engineering Manager has just got available in our Engineering & Asset Management...

  • Strategy Manager

    3 weeks ago

    Melbourne, Victoria, Australia Melbourne Airport Full time

    Keen to play a key role in shaping Melbourne Airport's future? Drive Corporate Strategy & Innovation across Melbourne Airport.Melbourne Airport is a world-class Airport and infrastructure asset serving as the primary gateway to Melbourne and the broader state of Victoria. The Airport is in an exciting growth phase as it seeks to deliver transformative...

  • Office Manager

    3 weeks ago

    Melbourne, Victoria, Australia Melbourne Airport Full time

    At Melbourne Airport, we're building something remarkable. With significant growth underway, our environment is dynamic, fast-paced, and full of opportunity. We're proud to create a workplace that reflects the energy of our Airport and the people who pass through it every day.We're now looking for a highly capable Office Manager to help keep things running...

  • Aviation Readiness Manager

    4 weeks ago

    Melbourne, Victoria, Australia Melbourne Airport Full time

    At Melbourne Airport, we're playing a vital role in supporting Melbourne's growth and connectivity through major projects like the Third Runway (M3R). We're now seeking a dedicated Aviation Readiness Manager to ensure this once-in-a-generation runway project is ready for safe, seamless, day-one operations.As our Aviation Readiness Manager, you'll lead the...

  • Aviation Readiness Manager

    3 days ago

    Melbourne, Victoria, Australia Melbourne Airport Full time $80,000 - $120,000 per year

    At Melbourne Airport, we're playing a vital role in supporting Melbourne's growth and connectivity through major projects like the Third Runway (M3R). We're now seeking a dedicated Aviation Readiness Manager to ensure this once-in-a-generation runway project is ready for safe, seamless, day-one operations.As our Aviation Readiness Manager, you'll lead the...