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Experienced Full-time Allied Health Receptionist

3 weeks ago

Keilor East, Australia Ladybug House Full time

**Why join Ladybug House?**:

- Working with a vibrant, friendly team and being valued for your contribution
- Excellent remuneration
- NO after hours, NO weekend work
- Empowering children and their families to be their best

Ladybug House are family owned and run paediatric clinics incorporating both speech pathology and occupational therapy located in Keilor East. We take a holistic approach to our therapies, incorporating the child and their family with care and respect.

We are passionate about the work we do and the contribution we make to each other, the families we support and the community. Like any family would, we look out for one another, we laugh, we cry, but we always feel supported during our rollercoaster ride of life and work.

Now, we are looking to expand our clinic family with the addition of an experienced Full-Time Medical Receptionist

**This position is all about**:

- Providing high quality care to our patients and their families
- Supporting families to book and attend sessions during all touch points of their care
- Supporting Speech Pathologists and Occupational Therapist in the day to day work that they do

**Our ideal new addition**:
You have a desire to work within a paediatric healthcare setting and enjoy being part of a team environment. You will be empathetic, show initiative and have a strong focus on providing solutions for our patients. Most of all, you’re passionate about providing excellent and compassionate care to children and their families. Other attributes may include:

- Excellent time management and organisational skills
- Excellent attention to detail
- Exceptional interpersonal skills - able to communicate with a range of stakeholders on varied levels
- Working with Children Check/Police check
- Permanent working rights with no restrictions

**Key Duties**:

- Managing enquiries and visitors to the clinic with excellent customer service
- Providing high quality service and presentation - in clinic and via written and verbal communication
- Taking payments over the phone and in person using eftpos
- Following and upholding policies including cancellation policy
- Entering data accurately into practice management software
- Order stock and supplies as required
- Providing general administrative and systems support to the team

If you’ve been nodding to all of the above and you’re ready to join a team where you can grow and provide support to children and their families, we would love to hear from you.

**Salary**: $29.46 per hour

Schedule:

- No weekends

**Education**:

- Bachelor Degree (required)

Work Location: In person