Clinical Governance Manager

Posted: 30/10/2024

Closing Date: 29/11/2024

**Job Type**: Permanent Part-Time

Location: All Perth WA

Job Category: Community Services and Development

**A little about us**:
EverAbility Group have a long and proud history of providing services for people with disabilities across Western Australia and Tasmania. Together, our team of nearly 200 staff and over 500 volunteers support our growing group of diverse services. This opens up a world of possibilities for our clients - and also opens up a host of career opportunities for you

Our growing family of services at EverAbility Group include:
**VisAbility** - our specialised service supporting people with blindness or vision impairment.

**Guide Dogs WA and Guide Dogs Tasmania** - our iconic service raising and training life changing assistance dogs.

**Kites Children’s Therapy** - our early intervention support, advice and solutions service transforming the lives of children and their families living with disability or developmental challenges.

Due to an internal promotion, EverAbility is recruiting for a Clinical Governance Manager. Reporting to the Chief Operating Officer, the Clinical Governance Manager is responsible for the development, implementation and monitoring of clinical governance systems, policies, procedures and processes across the organisation. You will be governing the delivery of high-quality, evidence-based care to vulnerable populations, meeting their unique needs and preferences. You will ensure that EverAbility provides safe and effective services to people with disabilities in accordance with the National Safety and Quality Health Service Standards.

**Key responsibilities and accountabilities include, but is not limited to**:

- Ensure the delivery of high-quality, evidence-based care to vulnerable populations, meeting their unique needs and preferences.
- Monitor and evaluate the effectiveness of clinical governance systems and processes, ensuring they are regularly reviewed and updated to reflect best practice and changing requirements.
- Liaise and negotiate with a range of stakeholders often acting as a point of contact between staff, stakeholders, and senior management to inform of relevant key priorities and issues relating to clinical governance.
- Contribute to organisation wide governance systems relating to information management, continuous improvement, workforce, regulatory compliance, feedback and complaints.
- Develop and deliver training and education programs on clinical governance issues for staff, volunteers, and contractors.
- Monitor and evaluate clinical outcomes and performance metrics to identify areas for improvement and ensure accountability.
- Develop, implement, and monitor clinical governance policies, procedures, and processes to ensure compliance with legislative and regulatory requirements including the National Safety and Quality Health Service Standards, National Disability Insurance Scheme (NDIS) Aged Care Quality and Safety Standards (ACQSS), National Standards for Disability Services (NSDS) and Child Safe Organisation Framework.
- Work with external agencies, including regulators, to ensure compliance with relevant legislation, standards and guidelines while maintaining high level of professionalism and confidentiality.
- Provide leadership and guidance to staff on clinical governance issues, including risk management, incident management, feedback and complaints management and quality improvement.

**Desired Skills and Experience**:
**Essential**:

- Tertiary qualification in a relevant discipline (e.g. nursing, allied health, health management).
- Demonstrated experience in clinical governance, risk management, incident management and quality improvement in a healthcare, disability or aged care setting.
- Experience in policy and procedure development and implementation.
- Excellent communication, interpersonal and leadership skills, with the ability to engage, motivate and work collaboratively with clinical and non-clinical staff.
- Demonstrated ability to identify and manage risk, and to develop and implement strategies to prevent adverse events.
- Strong analytical and problem-solving skills, with the ability to interpret and analyse complex data and information.
- Strong Project Management experience
- High level of computer literacy, including experience with clinical information systems and databases.

**Benefits**:
In return, you will be rewarded with:

- Free onsite parking and close to public transport (across the road from Victoria Park Train Station)
- Enjoy up to 3 days of additional paid leave during the Christmas and New Year holidays
- Free access to our gym
- Ongoing professional development and training
- Employee Assistance Program
- NFP salary packaging options - use some of your salary for everyday expenses before income tax; meaning you can increase your take-home pay

**How to apply?**

We encourage people with disability and of Aboriginal and Torres Strait Islande