Nrma Roadside Service Provider

2 weeks ago

Canberra, Australia My NRMA Full time

**Company Description**
We're one of Australia's most trusted brands and proudly member owned, with our people and community at the heart of everything we do. From our legendary Roadside assistance to electric vehicle charging networks, the NRMA Group also owns and operates NRMA Parks and Resorts, SIXT car rental, My Fast Ferry & Fantasea Cruising.

That's why a career with us means creating the future you want, while helping the NRMA Group to keep moving Australia forward. Together, we can make a difference.
- Are you a qualified mechanic or auto electrician who is passionate about working with purpose?
- Do you want to be part of an inclusive team that values gender equality and diversity?
- Would you like to be part of an iconic Australian brand dedicated to delivering great customer service?

**This is the role for you**

**What You'll Do**

As an **NRMA Roadside Patrol** you'll play a critical role in supporting our members.

You will provide a range of emergency roadside assistance, deliver exceptional member service and use your automotive expertise to keep our members moving in the safest way - and when they need it most. You will respond to service calls to diagnose and troubleshoot mechanical breakdowns, change flat tyres, jump-start vehicles, provide fuel delivery, sell and install batteries, assist lock outs & ensure all customer and job information is recorded accurately.

You will represent the NRMA brand performing your role with integrity, valuing diversity and living our playbook values.

**Your roster**

We are recruiting full-time employees to work a base of **38 hours**per week between **06:00 - 24:00**, on a scheduled roster between Monday to Sunday offering attractive penalty rates. Your rosters will be supplied in advance enabling you with the flexibility to plan for positive work /life balance.

**What You'll Bring**
- Automotive/Motor Mechanic Tradesperson Certificate
- Valid Australian Driver’s License (minimum full license C class)
- Experience in mechanical repair with an understanding of motor vehicles and the motor vehicle industry
- Ability to utilise mechanical and electrical automotive expertise to assess the appropriate action to keep our members moving in the safest way
- Strong communication and customer focus with proven ability to work with a range of diverse communities
- Team player attitude driven to maintain a positive and strong work ethic to support others
- Ability to remain calm and focused when under pressure whilst always demonstrating empathy and understanding to our customers
- Motivated self-starter - driven to self-develop & keep updated with new technical skills and industry trends

**What’s in it for you?**

At the NRMA we aren’t just about discounts (although you do get these too). We offer benefits to help make work and life just right for you
- Progressive flexibility, leave and well-being benefits to balance all of life's priorities
- Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
- Complimentary myNRMA Rewards membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
- Discounts on a range of NRMA personal insurance products including car, home & travel
- Grow, progress or relocate your career and move around the NRMA Group or different locations with us

**Know You Belong

  • Customer Experience Agent

    2 weeks ago

    Canberra, Australia NRMA Motoring & Services Full time

    **About SIXT Australia**: SIXT is 100% owned by NRMA Group. We make people and their things easily mobile. Our mission is to deliver convenient mobility backed by the human touch. Our ambition is to transform Australia’s car rental industry, becoming the #1 smart fleet operator through service excellence and a focus on people-our staff, our franchisee...

  • Vehicle Detailer

    2 weeks ago

    Canberra, Australia NRMA Motoring & Services Full time

    **About SIXT Australia**: SIXT is 100% owned by NRMA Group. We make people and their things easily mobile. Our mission is to deliver convenient mobility backed by the human touch. Our ambition is to transform Australia’s car rental industry, becoming the #1 smart fleet operator through service excellence and a focus on people-our staff, our franchisee...

  • Customer Experience Agent/vehicle Detailer

    2 weeks ago

    Canberra, Australia NRMA Motoring & Services Full time

    **About SIXT Australia**: SIXT is 100% owned by NRMA Group. We make people and their things easily mobile. Our mission is to deliver convenient mobility backed by the human touch. Our ambition is to transform Australia’s car rental industry, becoming the #1 smart fleet operator through service excellence and a focus on people-our staff, our franchisee...

  • Duty Manager

    2 weeks ago

    Canberra, Australia NRMA Motoring & Services Full time

    **About SIXT Australia**: SIXT is 100% owned by NRMA Group. We make people and their things easily mobile. Our mission is to deliver convenient mobility backed by the human touch. Our ambition is to transform Australia’s car rental industry, becoming the #1 smart fleet operator through service excellence and a focus on people-our staff, our franchisee...

  • Customer Experience Agent/vehicle Detailer

    1 week ago

    Canberra, Australia NRMA Motoring & Services Full time

    **About SIXT Australia**: SIXT is 100% owned by NRMA Group. We make people and their things easily mobile. Our mission is to deliver convenient mobility backed by the human touch. Our ambition is to transform Australia’s car rental industry, becoming the #1 smart fleet operator through service excellence and a focus on people-our staff, our franchisee...

  • Customer Service Advisor

    1 week ago

    Canberra, ACT, Australia Motorserve Full time

    Located in Fyshwick- Full Time or Part Time opportunities available- 50% off all your insurance**About Us**:Motorserve is a leading Car Servicing and quality insurance repair business since 2007, employing more than 350 employees across 40 sites nationally.**At Motorserve, we offer our employees**:- Competitive above award salary plus overtime opportunities-...

  • Customer Experience Agent/vehicle Detailer

    4 days ago

    Canberra, Australia NRMA Motoring & Services Full time

    We make people and their things easily mobile. Our mission is to deliver convenient mobility backed by the human touch. Our ambition is to transform Australia’s car rental industry, becoming the #1 smart fleet operator through service excellence and a focus on people-our staff, our franchisee partners and our customers. At SIXT Australia, we know our...

  • Vehicle Movement Agent

    7 days ago

    Canberra, Australia NRMA Motoring & Services Full time

    **About SIXT Australia**: SIXT is 100% owned by NRMA Group. We make people and their things easily mobile. Our mission is to deliver convenient mobility backed by the human touch. Our ambition is to transform Australia’s car rental industry, becoming the #1 smart fleet operator through service excellence and a focus on people-our staff, our franchisee...

  • Yard Hand

    2 weeks ago

    Canberra, ACT, Australia Motorserve Pty Ltd Full time $40,000 - $60,000 per year

    We are looking for a Yard Hand to join our Mitchell ACT teamWhat you will be doing:Ensuring impeccable cleanliness and tidiness of vehicles by washing, vacuuming, and providing exceptional valeting services.Taking charge of general cleaning and tidying duties on the site, ensuring a neat and organized environment.Effectively restocking shelves with necessary...

  • Service Providers

    1 week ago

    Canberra, ACT, Australia beBeeDriver Full time $59,340 - $78,500

    Transport Service Provider">We seek reliable individuals to deliver weekday transport services for Residents, maintaining the cleanliness and presentation of SUV vehicles.">The RoleDeliver weekday transport services for outings, appointments, and village transport throughout facilitiesMaintain cleanliness and presentation of Resident SUV vehiclesAbout...