Facilities Manager

**Job Title**

Facilities Manager
**Job Description Summary**

**Key Responsibilities**:
Facilities Management & Risk Compliance
- Act as an escalation point to support the Facilities Team members under the role remit and within region.
- Respond to reactive maintenance and service escalations from the Operations Hub for technical or practical insight / advice / guidance.
- Lead direct reports and drive vendor and contractors to perform in a safe and compliant manner, ensuring all minimum standards and compliance requirements are adhered to.
- Ensure all contractors on site are fully inducted with all risk assessments and BHP, Cushman & Wakefield and Building Management compliance requirements in place prior to commencement of work onsite.
- Lead direct reports in the management of site facilities operations to ensure the continuity of property services with minimum disruption to the clients’ business operation.
- Ensure appropriate processes and playbooks are in place, regularly reviewed and all team members are trained.

Financial Management
- In conjunction with the Regional Operations Leads and Site Operations Lead, develop the budget and manage cost to budget forecast to deliver financial performance and glide path savings targets.
- Manage the Facilities supply chain to budget and performance.
- Provide advice regarding cost and benchmarking, of FM assets and services.

Client Relationship & Service Delivery
- Ensure stakeholders are fully informed and consulted with a customer first mindset.
- Ensures that a world class customer service experience is delivered regardless of interaction type e.g., Face to face or virtual/remote resource depending on client requirement.

Engineering and Asset Management
- Ensure the implementation of scheduled routine tasks and preventative maintenance activities.
- Support the Asset Lifecycle plan annually or as required.
- Provide input into the Asset & Lifecycle Management plan regarding scheduled routine tasks and preventative maintenance activities to ensure equipment and routine services are delivered in line with compliance obligations and client site requirements.
- Responsible for ensuring that all changes to asset data are captured and communicated via the CDO process
- Responsible for ensuring integrity and accuracy of Asset Register Data for their site(s) prior to the annual Asset Refresh assessment

Supply Chain & Vendor Management
- Approves increases to purchase orders after appropriate review and assessment of requests in line with budget and DOA.
- Ensures compliance with all statutory and regulatory requirements, including prestart risk assessments.
- Manages the service delivery of local and regional vendors; is directly responsible for the performance of all vendors and suppliers’ performance in sites under their remit.
- Provide feedback via appropriate channels / mechanisms on vendor performance and value for money.
- Supports the procurement activity to deliver efficient and cost-effective service partners.
- Day to day operational management and coordination of vendor partner base to deliver maintenance works within site / client guidelines including the scheduling of site works for critical / remote sites.
- Ensures all direct reports and vendors are following record management protocols.

Environmental Sustainability
- Provides input and seeks support from the sustainability team when reviewing environmental usage reporting to identify potential cost savings or provide feedback on anomalies.
- Provides input and seeks support from the sustainability team to drive opportunities to implement sustainable practices and build case studies.

**Requirements**:

- Strong experience in Facilities Management operations in corporate office environments where the client is an occupier.
- Bachelor’s degree (preferred)
- 2-5 years of relevant experience in commercial or industrial real estate, with hands-on facility management
- Proven background in maintenance, engineering, construction, and property operations
- Experience with CMMS/Work Order Management systems (preferred)

**Additional Qualifications**
- Ability to interpret construction specifications and blueprints.
- Strong understanding of contract language and building documentation
- Skilled in Building Management Systems monitoring and maintenance
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Solid financial management discipline, including budgeting, tracking, and forecasting
- Familiarity with financial systems such as Yardi (a plus)

**Why join Cushman & Wakefield?**

At Cushman & Wakefield, you’re never navigating the space planning journey alone. As part of our global SPO community, you’ll be connected to a vast network of experts who share knowledge, collaborate across markets, and champion innovation in workplace strategy.
- Collaborate with multiple business leaders across the globe
- Wide exposure to diverse services, business areas, and growth opportunities
- Learn