Food & Beverage Supervisor

What you'll bring to the team:
**Do you have a passion for excellent customer service?**

**Do you wish to cast a spell of laughter and enjoyment to the people around you?**

**Want to join a team that creates smiles and memories globally on a daily basis?**

**Do you want to be able to make a difference every day to causes that matter to you?**

**Do you want to be part of a inclusive and friendly team, and be a key player in making sure our workplace is the best place to work and play?**

**Then you may just have the magic we need to join us as the Food and Beverage Supervisor here at SEA LIFE Sunshine Coast**

**About the Role**

This role will see you leading the Food and Beverage team to drive the café offerings at our marvellous aquarium.

You will work closely with the Operations Manager to create, implement and drive operational strategies to exceed guest’s expectations and KPI targets.

These include:

- Create, drive and implement new and innovative products and menu items to improve guest satisfaction and provide growth to the department
- Lead the F&B team in its goal of delivering a world-class offering to our guests
- Responsible for the hiring, training, scheduling, and supervising of team members in the Food adn Beverage Department; Ensuring all team members are trained in EXCELLENT customer service, resolving guest concerns, and upselling
- Management of the F&B stocktake and weekly audit to ensure compliance with food hygiene, cleanliness and stock rotation

**About You**

To shine in this role, a passion for travel and tourism is essential. Other criteria include:

- 2-3 years experience in within a food and beverage, preferably in a team lead or supervisory capacity
- Whilst supervisor experience is not essential, a desire to build great teams and lead by example is necessary
- Proven ability to multi-task and work on multiple projects simultaneously is necessary
- Desire to work in a fast-paced environment
- Fun, dynamic and positive approach to your work
- Cash handling experience is a must

**Benefits**
- Corporate benefits including free access to all our attractions worldwide
- A long list of local businesses benefits are also there for our team to utilise
- Domestic and global opportunities to develop and progress your skills and career in tourism and attractions
- Additional Leave (including birthday and wellbeing) and 3 volunteer days to give back to a social cause you care about
- Opportunity to be involved with our Diversity & Inclusion initiatives, including our Reconciliation Action Plan
- Being part of a business built on** **_fun_**

**About Us**

Merlin Entertainments is the company behind iconic brands like SEA LIFE, Madame Tussauds, LEGOLAND, and Peppa Pig World of Play. We operate in over 140 attractions across 25 countries, delivering memorable experiences to 54 million+ visitors a year.

We’re the leading operator of visitor attractions in Australia and New Zealand, with 10 attractions, including SEA LIFE, Wildlife, Madame Tussauds, and the Fly Treetop Adventures, amongst others.

Merlin Entertainments is driven by a strong social responsibility with the vision to create a world where the global community respects, conserves, and sustainably manages our precious aquatic habitats, wildlife, and natural resources. We strive to achieve this goal through our 3 charities: Merlin's Magic Wand, the SEA LIFE Trust, and the WILDLIFE Conservation Fund.

So, if you are vibrant and passionate about delivering an amazing service within a great company and in a team who loves what we do - then we want to hear from you

Pay Range: Competitive