Settlements Manager

**Purpose of The Role**

As the Settlements Manager, you will be responsible for driving the Settlements Department to achieve key outcomes in all payment and liability related matters, and to contribute to the strategic direction of the business, through effective management of staff while developing continuous improvement processes and practices.

**Position Accountabilities**
- The Settlements Manager will be responsible for third party claims. This includes:

- Payments to third parties, their insurers, and representatives for all losses arising from the incident
- Negotiation of settlement apportionment with third parties, their insurers, and representatives
- Customer service related functions Performance of external partners including panel lawyers, assessors, and investigators

**What experience you’ll bring;**
- Strong people leadership experience and demonstrated ability to develop/train technical staff within recoveries or claims
- Extensive background in managing claims and liability matters relating to insurance
- Thorough understanding of legal processes relating to insurance litigation
- Proactive and energetic approach to help drive the business forward and expand existing knowledge and skills
- Excellent written and verbal communication skills and ability to maintain strong relationships with internal & external stakeholders

**The benefits of working at A&G;**
- ** Location**: This role will be based in our North Lakes Office.
- ** Be rewarded** - we recognise high performance and reward our people for their hard work through bonuses and other perks.
- ** Options for leave** - life happens, so we’ve got volunteer days, an additional paid ‘ME’ day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
- ** Grow with us** - we’ve got learning and professional development opportunities to suit everyone.
- ** Give back**:

- our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you’re passionate about.
- ** Take care of yourself** - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
- ** Celebrate the wins** - we love sharing our successes and celebrating together - join us and you’ve got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
- ** Save money**:

- as well as discounts on insurance products, we’ve teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.

**About Us**

Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.

Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, Virgin Money and Coles Insurance.

**Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.**
- A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.