Ict Technical Officer

**ICT Technical Officer (Fixed Term) (Dalby)**:
Reference Number: 1819

Closing Date: 09-01-2025

Employment Type: Not Specified (June 2025)

Location: Dalby Corporate Office Level 3
- Western Downs Regional Council has been awarded the Queensland Large Employer of the Year for the Darling Downs South West Region for 2019, 2021, 2022, 2023 and 2024._
- Be part of a team that make a real difference within the communities we serve. Our mission drives us, and we want you to be part of the journey._

**About the Opportunity**

The ICT Technical Officer will work closely with the other Technical Officers, Service Desk Staff, ICT Team Leaders, Project Managers, internal stakeholders, vendors and support partners.

You will provide technical services to the Western Downs Regional Council (WDRC) to ensure the efficient and effective functioning of Councils’ information technology and communication systems.

**This position will be based in Dalby, and will be full time, fixed term until June 2025.**

You will be:

- Maintaining, implementing, configuring, and administering the operations of WDRC Servers (both virtual and physical, new and current) including associated hardware peripherals and system diagnostics.
- Maintain the integrity of system data, incorporating systems backups and recovery, business continuity and disaster recovery.
- Complete risk assessments, privacy impact assessments, vulnerability assessments, audits, on new and existing services, systems or projects. Recommend and implement appropriate corrective actions to ensure projects and services operate within business risk tolerances.
- Ensure the successful implementation, upgrading and installation of server operating systems and hardware components in accordance with ITIL processes.

**About yourself**

Proven/Demonstrated experience in:

- Microsoft and/or VMWare certification or at least two years’ experience administrating enterprise server platforms with specific skills and knowledge in the operation of Microsoft Domains in a dispersed network environment.
- Experience in Cloud environments, such as Microsoft Azure, and Microsoft 365 (administration, mobile device management, powerapps)
- Strong Analytical and problem-solving abilities for identifying, defining, and solving technical and operational problems in an information technology support environment.
- Experience maintaining Server technical infrastructure, including planning and implementing upgrade paths for these systems.

This role is full time, working 36.25 hours per week with a fortnightly RDO.

Mandatory Vaccinations (or a valid and verifiable contraindication) are to be evidenced when requested by Council.

**The benefits working for WDRC**:
**_ Work / life balance_**

We understand the importance of balance. Enjoy flexible work arrangements and wellness programs designed to keep you at your best.

**_ Superannuation_**

In addition to your annual salary, Council will contribute twelve (12) per cent, including the superannuation guarantee contribution.

**_ Growth Opportunities_**

We invest in your growth. Whether it’s skill development, mentorship, or career advancement, we’ve got you covered.

**_ Access to Corporate Health Plan_**

Take care of yourself and join one of our Corporate Health Plans to improve life.

**_ Health & Wellbeing program and Mental Health Support_**

Change your lifestyle and live better with healthy ideas. Be your best possible self with provided support and information.

**_ Access to free Employee Assistance Program & confidential counselling_**

Reach out to someone confidentially if you are experiencing any concerns or problems.

**_ Salary Packaging Available_**

Restructure your salary to work for you to pay for everyday living expenses such as Motor Vehicles, Superannuation, Remote Area Housing (Rent), Fuel, Gas and Electricity.

**_ Allowances Available (if applicable)_**

Allowances such as Locality Allowance may be applicable to your position.

**_ Leave Loading_**

You will receive 17.5% leave loading on top of your base rate of pay, while you are on Annual Leave.

**_ Uniforms and PPE_**

Uniforms and Personal Protective Equipment (PPE) provided.

**_ Job security in a local government position_**

Feel secure working for an organisation who believes in strong foundations of respect, balance, communication, teamwork, accountability and leadership.

**_ Relocation Assistance_**

Living & Working in the Western Downs:
Experience Western Downs

If you are looking to join an innovative and dynamic company, that provides staff with a work life balance and opportunities for growth with state of the art mentoring from professionals within its team, this may be the role for you. Be part of the community you serve. **TOGETHER WE MAKE A REAL DIFFERENCE.**

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**Applications close at 5.00pm AEST on Thursday 9 January 2025.**

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**Additional Information**

WDRC reserves the right to close or withdraw vacancies before the advertised cl