Education and Community Liaison Officer

**About the role**

As Education and Community Liaison Officer (Resource Recovery), you will be part of the Resource Recovery team and responsible for the delivery of education and community engagement programs to foster recycling behaviour change. Your main focus will be on development of positive relationships between communities and the Resource Recovery team and delivery of education programs.

Some of your key responsibilities will include:

- Assist with the development, coordination and delivery of education programs, multi-channel communication/engagement campaigns and/or behaviour change intervention programs
- Community engagement to foster behaviour change behaviours
- Serve as Resource Recovery team ambassador and primary point of contact for specified stakeholders and residents, developing positive relationships to manage, monitor, and improve intervention and education programs
- Development and reporting of education programs
- Provide advice on waste and resource recovery education activities to other council officers to strengthen council’s programs and services

View the position description for more details about the role.

**About you**

To be successful in this role you will have:

- Relevant Degree in Education or Environmental Science or a similar field with subsequent formal education training or qualification; or equivalent level of expertise and experience
- Interpersonal and relationship development and management skills, preferably experienced with First Nations and CALD groups
- Customer service skills and experience in complaints/conflict resolution
- A passion for being a team player
- Experience managing and delivering community-based resource recovery education programs
- Ideally, experience and knowledge of the waste industry
- Working with Children Check - Issue of Blue Card and Positive Notice Letter (issued by the Queensland Government) or Exemption Card

**About the benefits**

This is a fixed-term full time position for 12 months, with a salary commencing at $89,396 plus 12.5% superannuation.
- **Positive workplace culture**: Be part of a team that values positivity, inclusivity and a supportive environment where everyone can thrive
- **Work/Life balance**: Enjoy a supportive approach to work/life balance to maintain your well-being while fulfilling your work ambitions
- **Diversity and inclusion**: Work with a diverse workforce where different ideas and perspectives lead to innovation and better decision making
- **Learning and development**: Experience ongoing learning, development and career opportunities to enhance your skills, expertise and knowledge of industry trends
- **Health and well-being**:Access to gym memberships, employee assistance program and special events supporting your physical and mental health
- **Leave options**:Annual leave with 17.5% leave loading, cultural leave and other leave options
- **Salary packaging**: Tailor a variety of salary packaging options to your needs such as financial advice, income protection insurance, professional memberships, novated leases and more

**About us**

Ipswich is a dynamic blend of rich heritage, proud communities, diverse landscapes, and a lively energy all contributing to a region full of liveability and opportunity. It is the state’s fastest growing city and one of the oldest provincial cities.

Ipswich City Council contributes to our vibrant and growing region with teams operating across various industries delivering services to the community and creating our vision:
**_‘Ipswich, a city of opportunity for all. Join us.'_**

We have a workplace culture built on our values of communication, collaboration, integrity, efficiency, and leadership. Come and join us in shaping the future of the city and its people.

**Join us**

If you share our values and are passionate about enhancing the quality of life for the Ipswich community, then this could be the role for you.
- A cover letter of no more than 2 pages describing how your skills and experience will assist in meeting the requirements of this role
- A resume of no more than 4 pages including current licences/tickets/qualifications/certificates/visa that you hold

Closing date: 24 January 2025

Successful applicants must be eligible to work in Australia and agree to provide information for pre-employment screening which may include a criminal history check.

Ipswich City Council is an Equal Employment Opportunity employer. We are committed to building a diverse and inclusive workplace by supporting equal opportunities regardless of gender, culture, generation, sexual orientation, or disability. We promote a respectful workplace culture that is free from all forms of harassment, workplace bullying, discrimination, and violence.