Customer Service Representative

6 days ago

Parramatta, Australia Skout Solutions Full time

Your new role:

- Provide exceptational customer service by responding to high volume inbound calls from members of the community
- Monitor and take appropriate actions to ensure work orders are completed within contractual service level agreements
- Maintain and update various databases, spreadsheets and documents

What are the perks?
- Permanent, full time positions across day, afternoon and night shift
- Convenient Parramatta location - close to public transport (no on-site parking available)
- Supportive, friendly and diverse office environment
- Comprehensive onboarding training program

What we are looking for:

- A good attitude and willing to learn
- Previous customer service experience is not essential
- Must be tech savvy, we use multiple systems and screens

Above all, we are looking for people who genuinely care about their customers and want to make a positive impact on other people's lives. If your values align with this and you thrive being in a busy and diverse workplace, then we want to meet you

If successful, you must be comfortable completing a workplace medical assessment, police check & reference checks.

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