Restaurant Supervisor

More than 4 years of relevant work experience required for this role
- Expected salary: $36.08 - Mon to Thurs, Saturday - $43.31 and Sunday - $50.52
- Any time

**Key Responsibilities:

- **

**Customer Experience**- Ensure all guests receive outstanding service from arrival to departure. Build genuine rapport with customers to encourage repeat business. Handle feedback professionally and resolve issues quickly and effectively.

**- Food & Beverage Knowledge**- Learn and understand the menu, including ingredients and preparation methods. Develop deep knowledge of our drinks menu, including cocktails and tequila-based beverages. Work closely with the kitchen and bar teams to maintain quality and consistency

.**- Staff Management & Training**- Hire, train, and motivate front-of-house staff and bartenders. Conduct regular team meetings and on-the-floor coaching. Set and uphold high standards for service, cleanliness, and professionalism.

**- Bartending & Upselling**- Support the bar team during busy periods; bartending experience is highly regarded. Lead by example in upselling drinks, desserts, and specials. Ensure staff are confident in making recommendations and maximizing sales.

**- Cleanliness & Presentation**- Maintain a clean, safe, and inviting environment throughout the restaurant. Ensure all staff follow hygiene and cleanliness standards. Oversee opening, closing, and cleaning procedures.

**- Operations & Focus**- Be highly present and involved during service. Manage rosters, stock, and supplier orders. Monitor financial performance and look for ways to improve efficiency and profitability.

**Requirements**:

- Previous experience in restaurant management or team leadership (hospitality). Strong understanding of food, beverage, and bar operations. Excellent communication and leadership skills. Friendly, approachable, and proactive attitude. Able to work evenings, weekends, and public holidays. Passion for Mexican cuisine and culture is a plus

**Job Types**: Part-time, Casual

Pay: $36.09 - $50.52 per hour

Expected hours: 28 - 38 per week

**Benefits**:

- Employee discount
- Free drinks
- Free food

Schedule:

- 8 hour shift
- Afternoon shift
- Evening shift
- Morning shift
- Public holidays
- Weekend availability

Supplementary Pay:

- Monthly bonus
- Tips

Work Authorisation:

- Australia (preferred)

Work Location: In person