Customer Experience Team Member

19 hours ago


Ferntree Gully, Australia Aquatic Achievers Swim Schools Full time

Aquatic Achievers Swim Schools is growing, and we are looking for passionate, enthusiastic people to join our customer service/reception team at our **Ferntree Gully **location.
- Great communicator.
- Customer Service focused.
- Experience within a fast paced customer facing role.
- Thrives on working in a team.
- Problem solver with an eye for detail.
- Can work a flexible roster across a 7 days. _Consistent _**weekend**_  availability is essential._
- _Successful applicants must maintain a current CPR qualification & WWCC._

**The role**:
Our customer experience team are a vital part of our team, helping us to deliver the best experience for our families. Whether we're there to help them manage their booking, try on a pair of flippers for the first time, or graduate their first level with us, we ensure every moment is special.

Full training in our reception processes will be provided.

**Who is Aquatic Achievers?**

Aquatic Achievers is a leading national swim school delivering over 17,000 lessons across Brisbane, Melbourne, Sydney and Canberra. We specialise in teaching age groups from 3 months to 12 years old and we have 300+ great people across our centres.

Our values of simplicity, authenticity, progress and team work are across all areas of the business.

If this is the role for you, please forward through your resume and cover letter.

We’ll help you complete your qualification training and train you in the Aquatic Achievers way, so you’ll be confident from day one
- Aquatic Achievers is committed to protecting children and young people from harm. We require all applicants to undergo an appropriate screening process prior to appointment._

**Job Type**: Casual

**Salary**: $26.00 - $34.00 per hour

**Benefits**:

- Employee discount

Schedule:

- Afternoon shift
- Every weekend
- Morning shift

**Experience**:

- Customer service: 1 year (preferred)

Licence/Certification:

- CPR Certification (preferred)
- Working with Children Check (preferred)

Work Authorisation:

- Australia (preferred)


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