Reception/administration

5 days ago

Wagga Wagga, Australia Essence Audiology Full time

Join our growing audiology clinic as a Reception & Admin Coordinator

**Wagga Wagga**

Full-Time/Part-Time | Permanent

At Essence Audiology, we’re more than a hearing clinic - we’re a people-first, independent local business passionate about providing premium, personalised care. We’re opening our new Wagga Wagga clinic and looking for a proactive and professional **Reception & Admin Coordinator** to become the heart of our new team.

This is a role where your warmth, attention to detail, and admin superpowers truly matter. If you love being that calm, organised presence who helps people feel at ease - you’ll thrive here.

**What You’ll Do**:

- Welcome patients with professionalism and kindness
- Answer calls, manage appointments, and handle the daily diary
- Process billing, Medicare & Hearing Services Program claims
- Maintain accurate records and support retail product sales
- Keep the clinic running smoothly, clean, and organised
- Support our marketing, social media, and community engagement

**About You**:

- Admin, reception, or customer service experience (healthcare a bonus)
- Excellent communicator - in person, on the phone, and in writing
- Reliable, proactive, and able to multitask like a pro
- Tech-savvy with good time management
- Friendly, professional, and people-focused

**Training**: Initial 1-2 weeks of training in Albury-Wodonga.

**How to Apply**:

- Also include a short written response to:

- Do you prefer a full-time or part-time role?
- Why are you interested in this role at Essence Audiology?
- Describe a time you delivered great customer service.

**> Optional but encouraged**: Share a short 1-2 min video intro (YouTube or Drive link).

**Job Types**: Full-time, Part-time, Permanent

Pay: $55,000.00 - $65,000.00 per year

Ability to commute/relocate:

- Wagga Wagga NSW 2650: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you have at least 1 year of experience in a receptionist, administration, or customer service role?
- Have you previously used appointment booking or CRM software in a workplace setting?

**Language**:

- English (required)

Work Authorisation:

- Australia (required)

Work Location: In person

Expected Start Date: 02/06/2025

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