Reception/administration

2 days ago


Wagga Wagga, Australia Essence Audiology Full time

Join our growing audiology clinic as a Reception & Admin Coordinator **Wagga Wagga** Full-Time/Part-Time | Permanent At Essence Audiology, we’re more than a hearing clinic - we’re a people-first, independent local business passionate about providing premium, personalised care. We’re opening our new Wagga Wagga clinic and looking for a proactive and professional **Reception & Admin Coordinator** to become the heart of our new team. This is a role where your warmth, attention to detail, and admin superpowers truly matter. If you love being that calm, organised presence who helps people feel at ease - you’ll thrive here. **What You’ll Do**: - Welcome patients with professionalism and kindness - Answer calls, manage appointments, and handle the daily diary - Process billing, Medicare & Hearing Services Program claims - Maintain accurate records and support retail product sales - Keep the clinic running smoothly, clean, and organised - Support our marketing, social media, and community engagement **About You**: - Admin, reception, or customer service experience (healthcare a bonus) - Excellent communicator - in person, on the phone, and in writing - Reliable, proactive, and able to multitask like a pro - Tech-savvy with good time management - Friendly, professional, and people-focused **Training**: Initial 1-2 weeks of training in Albury-Wodonga. **How to Apply**: - Also include a short written response to: - Do you prefer a full-time or part-time role? - Why are you interested in this role at Essence Audiology? - Describe a time you delivered great customer service. **> Optional but encouraged**: Share a short 1-2 min video intro (YouTube or Drive link). **Job Types**: Full-time, Part-time, Permanent Pay: $55,000.00 - $65,000.00 per year Expected hours: No more than 36 per week Ability to commute/relocate: - Wagga Wagga NSW 2650: Reliably commute or planning to relocate before starting work (required) Application Question(s): - Do you have at least 1 year of experience in a receptionist, administration, or customer service role? - Have you previously used appointment booking or CRM software in a workplace setting? **Language**: - English (required) Work Authorisation: - Australia (required) Work Location: In person Expected Start Date: 13/10/2025



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