Patient Administration Assistant

Your role at St John of God Murdoch

You will contribute to a high performing admissions service, by ensuring overall integrity, accuracy and timeliness of all patient admissions and theatre bookings, while providing a consistently positive patient experience.

St John of God Murdoch currently have a part-time and number of casual positions available. Applicants will continue to be considered for future positions as they arise across various wards over the next six months.

The Position- Creation of theatre booking and patient account in webPAS- Update theatre booking information as subsequent correspondence is received from Specialist practices to hospital.- Monitor patients’ completion of admissions paperwork and take appropriate action to ensure progression.- Assist patients with completion of admissions paperwork face to face.- Validate and process admissions forms.- Monitor and verification of Pre-Admissions Clinic appointment requirements for patients and ensure that these are booked.- Ensure that all patients who require a Pre-admissions assessment have relevant nursing forms in their admissions pack.- Conduct health fund checks.- Obtain health fund quotes for uncovered patients.- Review and validate patient consents and payments.- Generate patient admissions files and adhere to sound document management.- Facilitate all aspects of booking cancellations and rescheduling.

Sound interpersonal and communications skills, both verbal and written, with the ability to provide high-level customer service is essential to the role. You will have high-level of attention to detail and data entry accuracy with sound planning and organisational skills, including the ability to prioritise tasks and cope with competing demands.

To succeed you will have knowledge of admissions process in a private hospital environment, general understanding of document management and strong computer skills with a good working knowledge of MS office and webPAS.

Above all, patient care will be at the core of everything you do committing to and supporting our Mission and Values.

We can offer you- Salary: $68,939 to 74,417 per annum (pro rata for part-time) plus 12% superannuation- $43.47 to $46.92 per hour (inclusive of casual loading) plus 12% superannuation- Permanent part-time and casual positions available- Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:
- Novated leasing- work related expenses- self-education and- additional superannuation- A healthy work-life balance through flexible work options, additional purchased leave & well-being programs- Employee discount on St John of God Hospital & Medical Services and Private Health Insurance- Employee support through our dedicated free Employee Assistance Program (EAP)- Innovative Professional Development opportunities
- All applicants are asked to submit a covering letter (of no more than two (2) pages) demonstrating how you meet the above position requirements._

For enquiries contact Tracey Forbes-Elkholm, Manager Patient Admissions, on (08) 9428 8663.
- Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being._
- Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community._