Practice Assistant at a Multidisciplinary Clinic

2 days ago

Frenchs Forest, Australia Women's Health Road Full time

**Who are we?**

The Women's Health Road practice offers a patient centric model of healthcare, focusing on a multidisciplinary medical service provided to women and families in Australia. We are pursuing a new-age of patient care based on patient ownership of data through secure technology platforms. Every data point created or stored on our patients is digitally accessible to them, including all test/pathology/imaging results and consultation notes. The purpose of this model is to ensure that our footprint in their healthcare journey facilitates ongoing collaborative care with all other health care providers, simplifying the patient experience.

**What do we do?**

Our mission is to help women navigate the often complex healthcare system and ensure that the highest quality of investigative and diagnostic care is accessible and provided to all.

**What is the role?**

This role requires a high level of work flexibility, energy, attention to detail, independent motivation, IT skills and quick conflict resolution skills.

**Your tasks and responsibilities**:

- Management of practice operation and issues
- Strong autonomous work ethic and ability
- Deliver exceptional patient experience, including through our Patient Portal software
- Manage scheduling and billing processes
- Manage medical records, routing of documents to clinical staff for review and organization of documents in electronic medical record platform
- Build alliances and partnerships with external relevant organizations
- General administrative and office management duties to ensure smooth work flow processes

**Your prior knowledge and qualifications**:

- Previous administrative experience preferred, ideally in the medical industry.
- IT proficient in all common computing programs and platforms, including social media sites.
- Understanding of Clinic to Cloud practice software is preferred but **not **essential.
- Working knowledge of medical consultation billing, Medicare Benefits Scheme and private health insurance.

**Are you the right fit?**

We are looking for someone who will integrate seamlessly into our growing administrative team, who meets the above criteria and will passionately pursue our practice mission. Our staff all play a vital role in the development of our company strategy and vision, including working collaboratively with our executives to continually better our processes, and therefore outcomes for our patients.

**Job Type**: Casual

**Salary**: $30.00 per hour

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Frenchs Forest, NSW 2086: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Practice Assistant: 1 year (preferred)
- Customer service: 1 year (preferred)
- Administrative: 1 year (preferred)

Licence/Certification:

- First Aid Certification (preferred)
- Complete Covid-19 Vaccination Certificate (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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