Duty Manager

2 weeks ago

Caulfield East, Australia Zagame's Caulfield Hotel Full time

**We are looking for an enthusiastic individual who want to join this great team**

If you like people, are good with numbers, have a good sense of humour, are genuine and are an all-round fun-loving individual then this may be the role for you

Currently we have an opening for a Full-time Hotel Duty Manager position to work across our Hotel which includes our Restaurant, Function, Gaming Room and Sports Bar.

All applicants will work on a rotating roster - day, afternoon and evening shifts available. Plus we feed you

Our teams have work life balance and are passionate about making the business successful. Some may say we are FIRED UP and READY TO GO

A high level of energy and enthusiasm is required to engage our customers with excellent customer service, the execution and involvement in promotions and be a team player within the team.

**Benefits**:
Salary + Super + benefits.

**As a Hotel Duty Manager you will**:

- Be a part of the team, creating a fun & inviting atmosphere for our customers.
- Be energetic, upbeat, driven and be passionate about and create exceptional gaming experiences.
- Actively inspire, encourage, coach and assist.
- Need to be flexible as you will work rostered shifts including days, nights and weekends
- Supervise our Gaming Room and Sports Bar whilst on Shift
- Supervising security arrangements, and property maintenance
- Planning and supervising bar, restaurant, function and conference activities in conjunction with Restaurant manager and Venue Manager
- Assessing and reviewing customer satisfaction
- Overseeing accounting and purchasing activities
- Ensuring compliance with occupational health and safety regulations, AML/CTF, liquor, gaming, cash handling procedures and other laws and regulations.

About you:

- Most importantly a "can do" attitude
- Food and Beverage Supervisory Experience
- A minimum of 1 year as a Gaming Supervisor
- Must hold a valid Victorian Gaming Licence
- Must hold TAB accreditation
- You must hold a current RSA & RSG
- Be flexible & available to work over a 7 day rotating roster including graveyard shifts

**About Us...**

The **Zagame** name is synonymous in Australia with quality. Over the years, **Zagame’s** have single-handedly set the standard for many venues of their kind nationwide, producing a stable of award winning dining, entertainment and accommodation venues with stellar reputations.

Our core values are based on the belief that our team members should engage in being attentive, thoughtful, accountable and gutsy in everything that they do, so if you are passionate, energetic, value customer service, appreciate team work and thrive in a fast paced environment then we would love to chat.

**Salary**: $65,000.00 - $70,000.00 per year

**Benefits**:

- Referral program

Schedule:

- Afternoon shift
- Evening shift
- Flexible hours
- Morning shift
- Night shift
- Rotating roster

Application Question(s):

- What is your Vaccination Status

Licence/Certification:

- RSG, RSA, TAB Accreditation (preferred)

Work Authorisation:

- Australia (required)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)

Work Location: One location

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