Aps 6 Veterans Access Network Manager

2 weeks ago

Perth, Australia Department of Veterans' Affairs Full time

**Location**: Darwin, NT - Perth, WA

**Salary Range**: $93,976 - $106,713 + Attractive Superannuation

The Department’s Veterans’ Access Network is the department’s first point of contact for general client enquiries and interactions. Offices are located in state/territory capitals and other key locations, including regional and rural Australia. The Veterans’ Access Network is a national work unit, providing high quality and professional services to the veteran community, which primarily consists of veterans and their families, current serving members and representatives of ex-service organisations.

Duties

Manage the day-to-day client service delivery and office operations to deliver frontline services for veterans and their families

Manage a team, including setting expectations, managing performance, identifying and delivering training, building teams and developing others

Obtaining evidence to guide performance discussions and address underperformance by utilising the department’s underperformance policy

Inspire and motivate a team of client service officers to be innovative, creative and high performing

Manage the workload of the team by allocating resources, and making sure key due dates are met

Liaise with key internal and external stakeholders including other DVA business areas, other government departments and agencies

Undertake and contribute to DVA projects and transformation initiatives and proactively provide feedback to improve systems and processes

Personally delivering services as required, to support clients who are at risk or have complex needs and are escalated to the manager

Delivering presentations to ex service organisations or other stakeholder groups

Management of regional offices and offices co-located with Services Australia

Eligibility

Under section 22(8) of the Public Service Act 1999, employees must be Australian citizens to be employed in the Australian Public Service (APS).

All applicants external to DVA offered employment will be required to successfully undergo a pre-engagement screening check, even if they have a security clearance. The screening check is conducted in accordance with the Australian Government Protective Security Policy Framework requirements.

Notes

Where a non-ongoing position is offered, the role will be filled for an initial specified term of up to 18 months.

A merit pool of suitable applicants may be created which may be used to fill future ongoing and non-ongoing vacancies should they become available over the next 18 months.

DVA is committed to improving the data skills and capability of our workforce to underpin our goal of becoming a leading data-driven organisation.

  • Aps 5 Veteran Support Officer

    1 week ago

    Perth, Australia Department of Veterans' Affairs Full time

    Salary Range: $85,503 - $89,106 + Attractive Superannuation - Contact Officer: Alison Cornish on (08) 8290 0255 The Veteran Support Officer (VSO) will form an integral part of a team with establishment and functioning of embedded DVA services on military bases. This presence will act as a hub for DVA Veteran Support Offices to work from, delivering a high...

  • Aps 5 Veteran Support Officer

    1 week ago

    Perth, Australia Department of Veterans' Affairs Full time

    Salary Range: $88,923 - $92,670 + Attractive Superannuation The Transition Branch incorporates Transition Policy, Employment Programs, and the Veteran Support Office. The Branch focus is supporting veterans and their families with contemporary transition supports from DVA. The Veteran Support Office works to a nationally consistent service delivery mode...

  • Aps 6 Clinical Program Manager

    4 days ago

    Perth, Australia Department of Veterans' Affairs Full time

    Salary Range: $97,735 - $110,982 + Attractive Superannuation Open Arms - Veterans & Families Counselling (formerly VVCS) is Australia’s leading provider of high quality mental health assessment and clinician counselling services for Australian veterans and their families. Open Arms are focused on meeting client needs through a combination of proven...

  • Aps 6 Clinician

    2 weeks ago

    Perth, Australia Department of Veterans' Affairs Full time

    Salary Range: $97,735 - $110,982 + Attractive Superannuation Open Arms - Veterans & Families Counselling (formerly VVCS) is Australia’s leading provider of high quality mental health assessment and clinician counselling services for Australian veterans and their families. Open Arms are focused on meeting client needs through a combination of proven...

  • Veterans Access Leadership Role

    1 week ago

    Perth, Western Australia beBeeManager Full time $93,976 - $106,713

    Job Title:Senior Veterans Access Program ManagerJob Description:As a senior manager within the Department of Veterans Affairs, you will lead the delivery of high-quality services to veterans and their families through the Veterans' Access Network. This national work unit operates across multiple sites, providing frontline services that cater to the diverse...

  • Aps 6 Operations Manager

    2 weeks ago

    Perth, Australia Department of Veterans' Affairs Full time

    Location: Perth, WA - Salary Range: $101,449 - $115,199 + Attractive Superannuation The Office of Australian War Graves (OAWG) recognises the service of members of the ADF who die in war. We also commemorate eligible veterans who survived war service, but who later died from service-related injuries or conditions. As an agent of the Commonwealth War Graves...

  • Networks Access Manager

    2 weeks ago

    Perth, Western Australia APA Group Full time $90,000 - $120,000 per year

    The OpportunityKey ResponsibilitiesLeading the planning, assessment, and execution of new connection requests, ensuring alignment with engineering standards, regulatory requirements and internal processes Interacting with the Pilbara Independent System Operator (ISO) and regional regulators, ensuring compliance with all applicable policies, guidelines and...

  • Aps 6

    3 weeks ago

    Perth, Western Australia Buscojobs Full time

    95,187 - $108,734 + up to 15.4% SuperannuationOsborne - SA, Rockingham – WA, Russell - ACTThe RoleAs an APS 6 Finance / Business Analyst Officer, you will have a considerable level of stakeholder engagement skills on complex financial, price, and cost management issues. The successful applicant will be required to identify and respond to stakeholder needs...

  • Aps 6

    2 weeks ago

    Perth, Western Australia Buscojobs Full time

    95,187 - $108,734 + up to 15.4% Superannuation Garden Island - WAThe Role This is a civilian (non-uniformed) role, as part of the Australian Public Service (APS) workforce within Navy.As part of the Navy Psychology West section the Psychologist role will include psychological support to Defence members, organisational assessments, short-term interventions...

  • Veteran Employment

    2 days ago

    Perth, Western Australia Wilson Group Full time $3,000 per year

    Veteran Employment – Security Roles on Defence Bases | No Experience NeededPermanent Full-Time Roles | $3,000+ Value | No Experience NeededAre you a current or former ADF member ready for your next mission?Wilson Security, in partnership with Salute for Service, is offering a fully paid Certificate II in Security Operations and a direct pathway into...