Retail Assistant

**Full-Time Retail Assistant Amcal Kings Cross**

**About Us**

At **Amcal Kings Cross**, we are committed to providing exceptional customer care and health solutions to our community. We are looking for a **Retail Assistant** to join our pharmacy team and contribute to our mission of delivering quality retail services in a friendly, professional environment.

If you have experience working in retail and are looking to embark on a new career in the pharmacy sector, we want to hear from you This role is ideal for individuals who may not have previous pharmacy experience but have transferrable retail skills, a positive and friendly attitude, and a genuine desire to learn and grow within the pharmacy industry.

**Key Responsibilities**

As a **Retail Assistant**, you will be a key member of our team, helping to deliver excellent customer service and support the smooth running of the pharmacy. Your main duties will include:

- **Customer Service**: Greet and assist customers with their health care needs, answer questions, and provide guidance on over-the-counter medications and products.
- **Sales & Product Knowledge**: Use your retail experience to recommend pharmacy products, offer advice, and ensure that customers are satisfied with their purchase.
- **Stock Management**: Assist with stock replenishment, inventory management, and merchandising to ensure the pharmacy shelves are well-stocked and presented.
- **Cashier Duties**: Process transactions, handle cash and payments, and ensure accurate cashiering.
- **Store Presentation**: Maintain a clean, organised, and welcoming store environment.
- **Team Collaboration**: Work with pharmacy staff to support day-to-day operations and ensure a smooth, efficient service for our customers.

**Required Skills & Qualifications**

**Essential**:

- **Retail Experience**: Previous experience in retail or customer service is essential (pharmacy experience is not required).
- **Customer Focus**: A passion for delivering outstanding customer service and making customers feel valued.
- **Positive Personality**: Friendly, approachable, and enthusiastic, with a can-do attitude.
- **Communication Skills**: Excellent verbal communication skills to interact effectively with customers and team members.
- **Team Player**: Ability to work collaboratively with colleagues and contribute to a positive team environment.
- **Attention to Detail**: Accuracy in handling transactions and maintaining store organisation.
- **Willingness to Learn**: An eagerness to develop new skills and grow within the pharmacy industry.
- **Availability**: Flexibility to work a rotating 5-day roster (Monday-Sunday).

**Desirable**:

- **Experience in Retail Management**: If you have experience in a retail supervisory or leadership role, this will be an advantage.
- **Interest in Health & Wellbeing**: A passion for health care or wellness, and a desire to help others in their health journey.

**What We Offer**
- **On-the-Job Training**: We will provide all the training you need to transition into the pharmacy industry, including product knowledge, basic pharmacy procedures, and customer service specific to health care.
- **Career Progression**: As a growing company, we provide opportunities for career development and advancement in the pharmacy sector.
- **Supportive Work Environment**: Join a friendly and professional team that values your contribution and supports your growth.
- **Flexible Work Hours**: Work a rotating 5-day roster, which allows for flexibility and work-life balance.
- **Competitive Salary & Benefits**: We offer a competitive salary and staff benefits, including discounts on pharmacy products and ongoing training opportunities.

If you’re excited to join a growing pharmacy team and bring your retail experience to the health care industry, we’d love to hear from you Please submit your resume and a brief cover letter explaining why you're passionate about making the move into pharmacy and how your retail skills would make you a great fit for this role.

**Start your new career in pharmacy today and make a difference in the health and wellbeing of our community**

Pay: $25.65 - $42.42 per hour

Expected hours: 38 per week

**Benefits**:

- Employee discount
- Employee mentoring program
- Professional development assistance

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Public holidays
- Weekend availability

**Experience**:

- Point of Sale (POS) software: 1 year (preferred)
- Working towards sales targets and KPIs: 1 year (preferred)
- Customer service: 1 year (required)

Work Authorisation:

- Australia (required)

Work Location: In person