Administrative Officer

Requisition No: 3546
- Executive Division: Operations
- Division: Western Health at Home
- Program: Metabolic Services
- Enterprise Agreement: Varied Health and Allied Services, Managers and Ad
- Job Function: Administration & Leadership
- Project:

- Location: Sunshine/Footscray Campuses
- Employment Type: Full-Time and Part-Time
- Salary: HS1

**About the role**

Western Health at Home offers a comprehensive range of inpatient, clinic-based, and home-based services, ensuring high-quality care for our community. We are excited to offer an opportunity for an Administrative Officer to join our team. This role is pivotal in supporting our mission to deliver accessible and exceptional healthcare. You will have the chance to grow professionally and make a significant impact on patient care.

**Key responsibilities**:
**Administrative Management**: Oversee scheduling, patient records, and communication to ensure smooth operations.

**Clinical Support**: Assist healthcare professionals to smoothly perform their required duties.

**Customer Service**: Provide excellent service to patients and their families, enhancing their experience.

**Data Management**: Maintain accurate and confidential patient information and associated data.

**Operational Efficiency**: Implement and improve administrative processes.

**About you**:
**Organised and Detail-Oriented**:Ability to manage multiple tasks efficiently.

**Excellent Communication Skills**:Strong verbal and written communication abilities.

**Team Player**:Collaborative and supportive of clinical staff and colleagues.

**Tech-Savvy**: Proficient in using healthcare management software and other relevant tools.

**Compassionate and Patient-Focused**: Dedicated to providing high-quality service to patients and their families.

This role is a fantastic opportunity to contribute to Western Health’s mission while developing your skills and career.

**Position Description**

**About Western Health**

Western Health is one of the largest healthcare providers in Victoria, caring for a vibrant, diverse and rapidly growing community of one million people in Melbourne’s western suburbs.

With more than 13,000 staff, Western Health delivers 800,000+ occasions of care every year, providing high-quality, person-centred care across every life stage.

We provide a combination of hospital, community-based, at-home and in-reach services to aged, adult and paediatric patients and newborn babies. Specialties include oncology, renal, mental health, women’s health and maternity, chronic diseases, geriatrics and cardiology.

We have remarkable strengths in chronic disease, complex care and developing innovative and sustainable healthcare solutions. Our experience at the coalface of healthcare delivery for some of Australia’s most culturally and socioeconomically diverse and vulnerable populations provides us with unique insights into the most pressing health challenges.

Western Health operates four acute public hospitals: Sunshine Hospital (including Joan Kirner Women’s and Children’s), Footscray Hospital, Williamstown Hospital and Bacchus Marsh Hospital. We also operate Sunbury Community Hospital, Sunshine Mental Health and Wellbeing Centre, Melton Health and Community Services, Bacchus Marsh Community Health Centre, Caroline Springs Community Health Centre and Grant Lodge Residential Aged Care in Bacchus Marsh. Western Health also provides the primary healthcare service at the Dame Phyllis Frost Centre, a women’s prison located in Ravenhall.

**Why join us?**

**Compensation and benefits**
- Competitive salary packages aligned with market standards.
- Health and wellbeing programs, including flexible work arrangements.
- Scholarships and grants to support your continuous learning journey.

**Learning and development opportunities**
- Access the Western Health Learning Academy (WHA) for personalised learning pathways.
- Professional growth programs, including postgraduate studies and clinical education.
- Mentorship and career support.

**Community impact and inclusion**
- Make a meaningful difference in patients’ lives through compassionate care.
- Join a workforce that champions diversity and inclusion.
- Engage in community wellbeing initiatives and groundbreaking healthcare research.

**Organisational culture and environment**
- Thrive in a collaborative, compassionate and innovative team environment.
- Be part of a culture that celebrates continuous improvement and excellence in healthcare.

**Ready to make an impact?**

If you’re passionate about a career within our Administration Team at Western Health, we’d love to hear from you. Simply click on the “apply” button and follow the prompts.
- If you are currently employed at Western Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the intranet before applying._

**Closing date**:13 May 2025

Western Health is committed to providing a safe environment for the