Ict Field Technician

2 weeks ago

Melbourne, Australia Uniting Vic.Tas Full time

**Access salary packaging to increase take-home pay**:

- **Full-time, Permanent position. Based in Melbourne CBD.**:

- **Travel to various Uniting sites in VIC & TAS. WFH available when not visiting sites.**

**Your new role**:
As the ICT Field Technician, you will be responsible for providing on-site technical support for AV systems and offering second-level helpdesk support for IT issues. This support will include diagnosing and resolving technical issues related to AV hardware and software, as well as more complex IT problems escalated from the first-level helpdesk.

You will be required to visit Uniting worksites for a minimum of 3 days per week. This will include travel to various sites across Victoria and Tasmania and will include overnight stays within regional areas.

**Benefits of working at Uniting**:
Our work isn’t easy, but it matters. Work with people who care as much as you.

In addition to your salary of **$86k - 92k** + super, you can access the following.
- Access salary packaging to increase take-home pay.
- Enjoy a 10% discount at Uniting Early Learning, or 60% for centre staff
- Up to 10 weeks paid parental leave for primary caregivers (4 for secondary).
- Free counselling with our Employee Assistance Program (EAP).
- Enjoy 25% off at Uniting Op Shops.

**Your skills and experience**:

- Diploma or certification in Information Technology, Computer Science, or a related field.
- Demonstrated experience with Office 365 administration and support.
- Basic understanding of networking principles and troubleshooting.
- Familiarity with AV equipment and systems, with a willingness to learn and expand knowledge.
- Strong problem-solving skills and the ability to work independently and as part of a team.
- Excellent communication skills, both written and verbal, with a customer-oriented approach.
- Demonstrated ability to manage multiple tasks and prioritise effectively in a fast-paced environment.

View the position description **here**.

**How to apply**:
Click** APPLY**to submit your interest.

**About Uniting**:
At Uniting we are passionate about working together to inspire people, enliven communities and confront injustice. We have a 5,000 strong workforce of employees and volunteers who deliver a diverse range of services across Victoria and Tasmania.

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