Program Facilitator

3 days ago

University of South Australia City East Campus University of South Australia Full time

Open to Australian Aboriginal Peoples and Adelaide University employees only
- Full-time, fixed term contract until 31 December 2025 based at the UniSA City West campus
- Salary Range: $137,488 - $157,986 per annum (plus 17% superannuation)

**About the Role**

The Program Facilitator provides leadership and support in the delivery and ongoing development of UniSA Online Programs. It assures that UniSA Online programs provide a high quality and outstanding online learning experience for students through effective monitoring, communication and feedback loop to stakeholders and by ensuring students are supported and inspired.

**About the Unit**

UniSA Online offers fully online degrees purposely designed for study on demand, 24/7 student support, and access to state of the art teaching and learning resources through an interactive online platform. The UniSA Online unit, reporting to the Provost & Chief Academic Officer, delivers high quality, supportive, flexible and interactive online education for students, and embodies the corporate values of innovation, client service and academic excellence.

**Core Responsibilities Include**
- Provide leadership, support and advice to Online Course Facilitators in the operational delivery and ongoing development of the UniSA Online programs to achieve a high quality, outstanding online learning experience for students
- Coordinate reviews and quality assurance activities across UniSA Online courses and programs and provides support to the Academic Units with A35A Quality Assurance and Internal Program Accreditation. Support the Academic Director: UniSA Online in assuring quality online approaches across UniSA Online courses and programs
- Act as a key liaison between UniSA Online and the Academic Units. Provide support and feedback to the Associate Dean: UniSA Online and Academic Units to ensure the ongoing design and development of program content is of the highest quality and that discipline knowledge and industry expertise remains current and relevant
- Support student performance and experience by providing academic counselling and mentorship to students, case managing issues where appropriate and supporting the Associate Dean: Online education in the review and appeals process
- People management activities such as recruitment, performance management, PDM discussions and mentoring in conjunction with the Academic Director: UniSA Online

**To Be Successful You Will Need**
- Advance qualification and/or recognised significant experience to a minimum Level C academic staff classification
- Demonstrated ability to provide academic leadership across a diverse, multidisciplinary group in an inspiring, collaborative, and innovative manner, fostering the development of a collegial and supportive working environment
- Demonstrated expertise in contemporary teaching and learning methodologies, ideally in an online learning environment
- Highly developed interpersonal, communication skills and relationship building skills, including the ability to successfully influence and provide constructive feedback ensuring that relationships are maintained
- Demonstratable ability in the coaching and mentoring of students

**A University for the Future**

**Applications close: 11.30pm Tuesday 24 June 2025**
- We are committed to providing an equitable and barrier free recruitment process and encourage you to share any support, adjustments and/or access requirements you have by contacting our Recruitment Central team. Anything you tell us will be kept completely confidential._
- #LI-DNI_
- #S-DNI_

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