Customer Service Specialist

4 days ago

Macquarie Park, Australia DXC Technology Full time

As part of icare’s major reset to improve recovery and return to work outcomes for injured workers, DXC has commenced managing workers’ compensation claims in New South Wales.

Join the DXC team and contribute to bringing DXC’s claims management expertise to icare and the people of New South Wales.

As Customer Service Specialist you will demonstrate a commitment to customer satisfaction with regards to internal and external customers in all activities.

**Required skills, experience and qualifications**
- Relevant tertiary qualification in business or related discipline; or equivalent experience (preferred).
- Demonstrated experience in a role where you have consistently delivered exceptional customer service
- Experience analysing and interpreting statistical and performance-related data
- Strategic ability and planning and execution skills
- Technical knowledge/industry experience within NSW workers compensation (ideal)
- A sound understanding of each role position and function within the claim's environment and the associated performance expectations and requirements of these roles
- Commitment to the philosophy of a case management model of practice
- Computer skills: Outlook, intermediate knowledge of the Microsoft Office suite, claims management systems outcomes.

**About DXC**

**Your working environment**

Our ‘people first’ mindset comes to life offering the ultimate in working flexibility. We take a virtual first approach and our teams are spread across multiple geographies delivering a broad range of customer projects, which means we can tailor working arrangements that work for our people.

No matter where you are located, you’ll never feel alone and will always be supported with our diverse range of employee interest and social support groups. Whatever your passion, you will be amongst friends - from #PetsofDXC to photography, cycling or cooking groups, or, we welcome you to make your mark and start your own group.

**Our culture and benefits**

DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC

As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training, and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work.

**We are an equal opportunity employer**

DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the ‘bring your whole-self to work’ philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow.

  • Customer Service Specialist

    2 weeks ago

    Macquarie Park, Australia DXC Technology Full time

    Join the DXC team and contribute to bringing DXC’s claims management expertise to the people of New South Wales. With over 20 years’ experience in workers compensation claims management, a unique opportunity exists to join a new DXC team. DXC are currently partnering with a reputable Government Health Organsiation, setting up their Wokers' Compensation...

  • Customer Service Specialist

    6 days ago

    Macquarie Park, Australia DXC Technology Full time

    **Job description** As part of icare’s major reset to improve recovery and return to work outcomes for injured workers, DXC has commenced managing workers’ compensation claims in New South Wales. Join the DXC team and contribute to bringing DXC’s claims management expertise to icare and the people of New South Wales. As Customer Service Specialist...

  • Customer Service

    4 days ago

    Macquarie Park, Australia DXC Technology Full time

    Are you ready to be part of something truly innovative? At DXC, we are thrilled to announce the launch of our new self-insurance business operation, and we are looking for talented individuals to join our growing team. This is a unique opportunity to help shape the future of our operations, as we build a customer-focused service team from the ground up. At...

  • Customer Service Representative

    2 days ago

    Macquarie Park, Australia Wolters Kluwer Full time

    We are looking for an experienced Customer Service Specialist to join a warm and engaging team of professionals. The role offers personal and professional career development opportunities, recognition for your future accomplishments, great colleagues, and a fun and flexible work culture. What We Offer- Full Time position at our Macquarie Park office- Fun,...

  • Specialist Hub Coordinator

    4 days ago

    Macquarie Park, Australia WiSE Medical Specialist Emergency Full time

    WiSE Medical are on the hunt for a Specialist Hub Coordinator to join our Macquarie Park Cllinic. Why WiSE Medical? - Innovative Healthcare: Be part of a team dedicated to revolutionising healthcare services. - Collaborative Environment: Work with a dynamic and supportive team that values creativity and teamwork. - Career Growth: WiSE Medical is committed...

  • Customer Service Representative

    1 week ago

    Macquarie Park, Australia ARB Corporation Ltd Full time

    At ARB, were not just a brand; we’re a lifestyle. Our passion for off-road adventures drives us to innovate and create products that enhance the customer journey. As an ASX top 100 company with +2200 employees globally, we take pride in our commitment to excellence. Our reach spans across 100 countries, supported by regional offices in the USA, Europe,...

  • Customer Service Representative

    6 days ago

    Macquarie Park, Australia ARB Corporation Ltd Full time

    At ARB, were not just a brand; we’re a lifestyle. Our passion for off-road adventures drives us to innovate and create products that enhance the customer journey. As an ASX top 100 company with +2200 employees globally, we take pride in our commitment to excellence. Our reach spans across 100 countries, supported by regional offices in the USA, Europe,...

  • Customer Service Specialist

    7 days ago

    Port Macquarie, New South Wales, Australia beBeeCustomerService Full time $45,000 - $65,000

    Customer Service SpecialistWe are seeking a passionate and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our sales floor, you will provide expert advice to customers on our range of products and services.This is an exciting opportunity for someone who enjoys working in a fast-paced environment, is flexible...

  • Service Contracts Specialist

    1 day ago

    Macquarie Park, Australia BD Full time

    **Job Description Summary**: Great opportunity for a Service Contracts Specialist to join our team. This is a permanent opportunity in Macquarie Park. **Purpose**: The Service Contracts Specialist role is to ensure that all service level agreements and contracts are managed in CRM and administer the contracts related activities. Develop strong relationships...

  • Customer Service Technical Specialist

    4 days ago

    Macquarie Park, Australia Wolters Kluwer Full time

    About the Role Requires working technical knowledge and expanded conceptual knowledge of customer service with a focus on technology practices and systems. Works under a moderate level of guidance and direction. Performs a range of technical assignments and solves moderately complex problems under guidance of established policies and procedures....