Scrum Master

**Scrum Master (Iteration Manager)**

**Brisbane OR Sydney OR Melbourne**
- **Unique opportunity to work with a leading Australian bank during a transition period**:

- **High visibility within the business**:

- **Direct interaction with senior stakeholders across a variety of projects**

We’re never just satisfied with how things are - because we know how things could be. And it’s our expert Delivery team who forge ahead every day to make those ‘what ifs’ a reality.

Welcome to a place where you can chase real progress and drive real change. And that includes your own career. Being a part of Bank Delivery and Transformation Team at Suncorp Group means being switched on, endlessly curious and always adaptable. In return, you’ll be supported to bring your own ideas to the table and challenge conventions - with the aim of making life a little brighter, simpler and better for our customers and each other.

**Overview of the role**

The purpose of this role is to manage the end-to-end delivery of a project in the new Momentum ways of working. Projects may have one or varying combination of Business, technical or infrastructural deliverables.

In Momentum (Suncorp’s delivery model), each Squad is a cross-functional autonomous team with end-to-end responsibility for a specific customer-focused outcome. Within these Squads, the Scrum Master role will be a dedicated role shared between two Squads (1:2 ratio).

The Scrum Master/Iteration Manager is a servant leader for their squad, helping them to deliver outcomes in a fast, sustainable, and effective manner, by embedding ways of working and ensuring adherence to Momentum processes and governance.

This is a fantastic opportunity to join a leading Australian Bank going through a period of significant transformation within the Banking industry.

**What you’ll do**:

- Responsible and accountable for managing flow, sequencing, slicing and velocity of work. Support backlog management. Drives removal of impediments. Monitors Squad performance and identifies opportunities for improvement.
- Responsible for ensuring squad is compliant with appropriate governance and practices.
- Responsible for squad level reporting.
- Responsible for managing RAID.
- Responsible for communicating and embodying Momentum mindsets.
- Work with Product Owners to manage and prioritise work through the backlog, ensuring work is tracked and progressing and that there is an appropriate balance across Squad members.
- Work with Scrum Masters / Tribe Delivery Leads to sequence work and manage dependencies across Squads.
- Coach Squad to optimise delivery via Momentum processes and practices and develop relationships that assist the Squad in achieving its outcomes. Identify continuous improvement opportunities, training needs of Squad members, and implement best practices to progress the work of the Squad.
- Proactively interact with other stakeholders to effectively manage demands on resources, prioritise of funding, receipt of distribution and deliverables, and alignment of goals and objectives.
- Use interpersonal skills and their ability to manage people to balance the conflicting and competing goals of the stakeholders to achieve consensus.
- Communicate effectively using multiple methods (verbal, written and nonverbal) and channels with stakeholders, including squad and sponsors.
- Maintain a strong advocacy role within the organisation by proactively interacting with managers and other stakeholders as well as working with the sponsor and / or business to address internal political and strategic issues that may impact the squad or the viability or quality of the outcomes.
- Stay informed about current industry trends
- Contribute to knowledge transfer and expertise to others within the profession and actively participate in training, continuing education and development

**What you’ll bring**:

- Minimum of 5 years’ project management experience using Agile
- Previous experience as an Iteration Manager/Scrum Master
- Experience in financial services (desired).
- Excellent stakeholder engagement at all levels.
- Experience in building successful business relationships at all levels.
- Strong communication skills (oral and written) ability to take the lead to influence and drive a strategic view, while explaining information, coherently and confidently at all levels.
- Customer focus - proven commitment to driving a customer focused culture and driving business value outcomes.
- Strong negotiation skills with a constructive and collaborative style.

**What we can offer you**:

- Discounts and offers on a range of retail favourite stores as well as banking and insurance products.
- A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks paid secondary carer parental leave and unlimited paid emergency response leave.
- Invest in your brighter future with ongoing study support and career development programs.
- Give back to our communities