Level 1 Support Officer/ Digital Corporate Support

3 days ago

Canberra, Australia HiTech Personnel Full time

**Reference #**:

- JF/JA0774**Title**:

- Level 1 Support Officer/ Digital Corporate Support officer - Federal Govt**Category**:

- ICT**Location**:

- ACT**Work Type**:

- Contract**Remuneration**:

- $Neg**Term**:

- 12 months + EXT**Description**:

- **Federal Government Department**:

- **Initial 12-month contract with long term extensions**:

- **Attractive hourly rate $$**

A **Federal Government Department** is looking to engage an enthusiastic **Level 1 Support Officer/ Digital Corporate Support officer **to provide corporate and technical support to departmental staff and external clients. On offer is an initial **12-month** contract with** further extension options.**

The successful** Level 1 Support Officer/ Digital Corporate Support officer **will be responsible for the below:

- Provide Level one ICT service desk support and corporate triage services for all department staff including Portfolio Agencies.
- Find solutions to corporate and ICT problems faced by users and the business including supporting users through change activities and digital innovation.
- Monitor team service request, responding to and resolving Level one ICT or Corporate customer enquiries within Service Level Agreements (SLA) timeframes
- Provide input and update knowledge guides for users and Standard Operation Procedure (SOP) documentation for administrators if required.

The successful **Level 1 Support Officer/ Digital Corporate Support officer **will have experience in the following:

- Minimum 2 years’ experience providing 1st level IT support
- Strong customer service and conflict resolution skills with a creative approach in solving problems and troubleshooting skills
- Well-developed interpersonal skills and the ability to work well with all levels of the organisation and strong skills in dealing with people
- A positive and friendly attitude and genuinely enjoy helping people with technology and corporate requests.

  • Corporate and Digital Support Officer

    3 days ago

    Canberra, Australia Peoplebank Full time

    Location: - Canberra- Job Type: - Contract- Posted: - about 8 hours ago- Contact: - Param Kaur- Discipline: - General IT - Reference: - 256097Our Federal Government Client, is seeking a dedicated and versatile Corporate and Digital Support Officer. This is a long-term contract role with an initial duration of 12 months and a possible extension term of 12...

  • Service Desk Officer

    3 days ago

    Canberra, Australia Halcyon Knights - LogicMelon Full time

    12 month contract - Busy Service Desk Environment - Excellent Customer Service Skills We are seeking an enthusiastic and reliable **Service Desk Officer **to play a crucial role in delivering high-level customer service and providing **level 1 **corporate and technical support to departmental staff and external clients. This position requires...

  • APS3 Legal Support Officer

    1 week ago

    Canberra, ACT, Australia Randstad - Business Support Full time $60,000 - $90,000 per year

    *About the role*In this role, the you are responsible for undertaking general administrative support services to meet the day-to-day needs of the legal practice groups. The Legal Support Officer will operate under general direction within a dynamic operating environment to provide a range of contemporary support services that are efficient and streamlined....

  • Program Support Officer

    1 day ago

    Canberra, ACT, Australia Digital Canberra Full time $60,000 - $90,000 per year

    Digital Canberra is seeking applications to fulfil two Program Support Officer roles with the Major Programs Branch.The Program Support Officer supports program delivery, providing administrative and governance support. The Program Support Officer will provide responsive and quality advice, timely coordination of information, contribute to the development of...

  • Corporate Support Officer

    1 week ago

    Canberra, Australia ACT Government Full time

    WorkSafe ACT is a diverse and high performing Agency. We have an exciting opportunity for a suitably skilled and creative professional to join our growing HR and Corporate team as the Corporate Support Officer! The Corporate Support Officer is primarily responsible for managing and coordinating all office support functions. In this role you will develop...

  • Executive Support Officer

    3 days ago

    Canberra, ACT, Australia Randstad - Business Support Full time $90,000 - $120,000 per year

    Are you an exceptional support officer seeking a challenging and rewarding APS4 role? Do you pride yourself on your organisational superpowers, attention to detail, and ability to keep everything running smoothly? We're looking for someone with relevant skills and experience to fill a pivotal support role within a key government agency.With positions...

  • After Hours Support

    2 weeks ago

    Canberra, ACT, Australia Capital Capability Support Full time $60,000 - $90,000 per year

    Job Title: After Hours SupportLocation: Canberra, Australian Capital Territory 2601, AustraliaRole Type: Full-timeExperience Level: VariedClosing Date: 17 October 2025Background:Capability Support is a provider of services to people living in the community. Capability was founded on the premise that we can do better for people living with disability,...

  • Corporate After Hours Consultant

    2 weeks ago

    Canberra, Australia Corporate Traveller Full time

    **Job no**: 515758 **Brand**: Corporate Traveller **Work type**: Part time, Remote **Location**: Australian Capital Territory, New South Wales, Northern Territory, Queensland, South Australia, Tasmania, Victoria, Western Australia **Categories**: Leisure Travel & Retail, Corporate & Group Travel - **Looking** for more flexible working arrangements?**: -...

  • Digital Engagement Manager, Executive Level 1

    2 weeks ago

    Canberra, Australia Department of Industry, Science, Energy & Resources Full time

    **Job no**: 512035 **Employment type**: Non-Ongoing - Specified Term, Ongoing **Location**: Canberra **Categories**: Programme Management, Questacon, Executive Level 1, Project Management **About the department**: The department plays a key role in the Australian Government’s agenda to create jobs and build a stronger, more resilient and competitive...

  • Digital Support

    1 week ago

    Canberra, Australia National Library of Australia Full time

    My Forms - My Tests - My Interviews - My Details **APS5 - Project Officer, Digital Support**: - Opportunity to work at one of Australia’s leading cultural institutions - Work in a dynamic and collaborative environment - Be part of the Library's exciting future