Invoicing & Payments Consultant

**Who is Control Insurance Solutions**:
Control Insurance Solutions is an innovative start-up business, located on the Sunshine Coast in QLD, providing our customers and partners with insurance-related services. We are an agile and fast-paced business with a high-performance culture. We develop products and solutions to meet both customer and the insurance industry’s needs. We are passionate and focused on everything we do. We are now seeking talented individuals to join our growing team.

**The role**

As the Invoicing and Payments Consultant, you will report to the Hire Car Team Leader within CIS.

The role sees you responsible for Invoicing payments for the various CIS pillars including but not limited to Hire Car, towing, and roadside assistance.

As a member of the CIS team, you will deliver on our ethos of ‘High Performance with High Integrity’.
- Ensures payments for all outstanding invoices for CIS are made within service level agreements.
- Reconciliations for various suppliers.
- Checks and negotiates on any invoice queries.
- Adheres to rosters and schedules.
- Demonstrates a keenness to learn and develop by continually conducting self-analysis against key performance indicators, and taking proactive steps to address gaps.
- Comply with all industry specific Acts, Codes and Regulations, as well as company policies and procedures.
- Building highly effective working relationships with key stakeholders (internal & external).
- Working collaboratively with others and actively participating in team discussions and activities in a positive and engaging way.

**What experience you’ll bring**

To excel in this role, you will have a continuous improvement mindset and be proficient in building and fostering good relationships with all stakeholders (internal and external). As well as:

- High attention to detail with the ability to manage multiple tasks at any one time.
- Highly developed communication skills with the ability to adapt your style to suit different personalities.
- Ability to work in a call centre environment.
- Good head for numbers and the ability to sense check when information looks inaccurate.
- Strong negotiation skills.
- High level communication skills.
- Team player who establishes strong working relationships and collaborates with others to achieve business goals.
- A calm and composed demeanour with high levels of resilience.
- The ability to receive feedback in a constructive way.
- Willingness to learn and a growth mindset.

**Our Benefits**:

- Modern office, overlooking Lake Kawana.
- Clear role accountabilities and measures of success.
- Exciting start-up environment.
- Be challenged and rewarded as you contribute to our business success.
- Support and guidance as you grow in confidence in your new role.
- Join in a variety of social and community activities.
- Employee discounts on Car, Home, Travel Insurance, and Roadside Assistance.
- Discounts across a broad range of providers, for example; gyms, stores, rental vehicles, and accommodation.
- Income Protection Insurance provided to all employees.

**Who is Control Insurance Solutions**:
Control Insurance Solutions is an innovative start-up business, located on the Sunshine Coast in QLD, providing our customers and partners with insurance-related services. We are an agile and fast-paced business with a high-performance culture. We develop products and solutions to meet both customer and the insurance industry’s needs. We are passionate and focused on everything we do. We are now seeking talented individuals to join our growing team.

**The role**

As the Invoicing and Payments Consultant, you will report to the Hire Car Team Leader within CIS.

The role sees you responsible for Invoicing payments for the various CIS pillars including but not limited to Hire Car, towing, and roadside assistance.

As a member of the CIS team, you will deliver on our ethos of ‘High Performance with High Integrity’.
- Ensures payments for all outstanding invoices for CIS are made within service level agreements.
- Reconciliations for various suppliers.
- Checks and negotiates on any invoice queries.
- Adheres to rosters and schedules.
- Demonstrates a keenness to learn and develop by continually conducting self-analysis against key performance indicators, and taking proactive steps to address gaps.
- Comply with all industry specific Acts, Codes and Regulations, as well as company policies and procedures.
- Building highly effective working relationships with key stakeholders (internal & external).
- Working collaboratively with others and actively participating in team discussions and activities in a positive and engaging way.

**What experience you’ll bring**

To excel in this role, you will have a continuous improvement mindset and be proficient in building and fostering good relationships with all stakeholders (internal and external). As well as:

- High attention to detail with the ability to manage multiple tasks at any one time.
- Highly