Head of Business Planning

**Business Planning & Performance**

**Classification **Individual Contract

**Team, unit **Business Planning & Performance

**Division **Business Services

**Work location **Learmonth Road, Ballarat

**Employment type **-Year Individual Fixed Term Contract

**Position reports to **General Manager Customer and Business Services

**Direct reports **Strategic Planner

PMO & Program Manager

**Our Values**

Our vision: _Our Water - Our Customers - Healthy Living_

Our mission: _Together, we provide quality water and wastewater services, safely, efficiently and _
- sustainably to communities in the Central Highlands Region_

Our values: _Integrity Teamwork Leadership Care_

**Organisational Environment**

At Central Highlands Water (CHW) ‘_Safety is Everyone’s Priority_. We are committed to the safety of our people,
customers and the community we serve and have a zero tolerance towards bullying, harassment or violence within
the workplace.

We have an inclusive workplace that embraces diversity and difference. We believe all jobs can be worked flexibly
disability, LGBTIQA+ and people from different cultural backgrounds.

We support and encourage employees’ continuous professional development. Employees are supported in keeping
informed of current industry best practice and are encouraged to take an active personal interest in staying up to
date with professional practices, standards and latest trends.

We believe that everyone has the capability to demonstrate leadership, regardless of their formal level of authority.
We expect all team members to focus their efforts on developing and displaying the leadership behaviours defined
in our Leadership Capability Framework. We have a commitment to enhancing our leadership maturity across the
whole business, through our internal Personal Leadership Program, Learn Lead Grow (LLG), and focussing on
Leading Self, Leading People and Leading the Organisation.

**Purpose**

The **Head of Business Planning and Performance **is responsible for ensuring CHW is “strategy-led” and

“Outcome-focused”

The position plays a key role in leading the planning and development of CHW long-term strategic direction

including the facilitation of the reporting and monitoring on overall performance against objectives of CHW’s

recently developed and Board endorsed Draft Strategy. In close collaboration with staff, this position

guides the d e v e l o p m e n t o f t h e long-term direction for CHW and encompasses the development of

the yearly Essential Services Commission Pricing Submission and the annual Corporate Plan as required by

the Minister for Water to ensure clear alignment to the Strategy.

As part of Integrated Planning, the position is responsible for leading the r e v i e w and updating the Strategic

Plan in close consultation with the Board, staff and the community. Supporting this, the position implements

an annual organisational business planning process and manages an Program Management Office and

change team - which drives strengthened project planning and delivery of key strategic priority outcomes

with the overarching focus on innovative practices.

This position supports the work of CHW to achieve all S_trategy _key outcomes.

**Key Duties/Responsibilities**

**Leadership**
- Facilitate the Implementation of CHW’s Strategic Action Areas to deliver on CHW’ s Strategic

outcomes.
- Within corporate guidelines, Lead the development, implementing and reporting on CHW Corporate Plan and

Business Plan/s (strategic financial, workforce and asset planning)
- Build a proactive team, lifting their capability to self manage the day-to-day operations of the function, providing

value-adding advice and services to our internal customers.
- Establish clear direction, set objectives, provide feedback and proactively develop the team.
- Provide strategic advice in relation to CHW’s strategic challenges, opportunities and plans.
- Embed strong strategic capability across the organisation and drive accountability for innovative and effective

practises and business improvement.
- Provide values-based leadership with a strong integrity focus in leading the team to deliver comprehensive

business performance KPI’s across the organisation
**Strategic Development and Monitoring**
- Lead the process for setting of long-term strategic direction for CHW and the organisation
- Lead the development, monitoring and reporting of the annual Corporate Planning process and

yearly ESC Pricing Submission process ensuring clear alignment with the strategy
- Key contributor to the Annual reporting process in relation to strategy and reporting.
- Monitoring, evaluating, reporting and improving on performance of the Strategy and the Organisation (Quarterly

Financial Reports, Six Monthly and annual pricing submission outcome reporting and yearly reporting) against
the set strategic direction and objectives
- Managing and guiding implementation of the Integrated Planning and