Customer Service Representative

4 days ago

Smithfield, Australia Tetris Labour Hire Full time

Tetris Labour Hire specialises in the recruitment and provision of industry specific and skilled labour to clients across a range of sectors with a focus on Warehousing, Manufacturing, Transport & Logistics Industries. Our client specialises in procedure packs and medical consumables for both the private and public hospital market.

Our client's mission is to build and sustain a safe and encouraging environment, where people are trusted, challenged, rewarded, and recognised. We are currently seeking an experienced Customer Service Operator to be a part of the team, working within the pharmaceutical industry.

**SHIFT ON OFFER: 9am - 5pm Monday to Friday**

**SKILLS & ATTRIBUTES**:

- Must have experience within the pharmaceutical industry and familiar working with medical devices and components.
- Exceptional interpersonal skills, communication, and collaboration abilities
- Great problem-solving and analytical skills
- Provide excellent customer service and have proficient written and verbal communication skills.
- Ability to multi-task and work well under pressure.
- Customer Service experience in Pharmaceutical
- High emotional maturity, and ability to build trust and rapport with customers.
- ERP order processing experience is highly desirable.
- Excellent attention to detail
- Clear and concise communication skills with internal and external stakeholders.
- Ability to problem solve and implement changes.

**Job Types**: Full-time, Permanent

**Salary**: $65,000.00 - $73,000.00 per year

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

Work Location: In person

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