Fraud & Identity Risk Manager

Company Description
**Hi.** We’re OFX, a global provider of online, international payment services. We solve the complexity of moving money and enable better decisions. Headquartered in Sydney with offices worldwide, we’re a customer-focused business that is all about inspiring customer confidence.

At OFX, you’ll have the opportunity to reach beyond your role and function across disciplines. Make use of your diverse skill set at a business that values your expertise and turn your potential into reality.

**Job Description**:
The Fraud & Identity Risk Manager is responsible for the continual improvement of OFX’s fraud risk management strategy, systems and processes. They work collaboratively with key stakeholder groups to provide expert fraud risk management advice and insights, assess and recommend action on OFX’s key fraud risks and controls and ensure there is a robust, effective, and efficient approach to managing fraud risk across OFX.

**What you do**
- Manage the design, implementation, and continual improvement of OFX’s fraud risk management framework and related policies.
- Facilitating the ongoing assessment and review of OFX’s internal and external fraud risks to ensure these are appropriately identified, understood and managed.
- Working with relevant stakeholders to design, maintain and improve fraud risk management systems and controls.
- Promote excellent fraud risk awareness and management capability across OFX.
- Provide expert fraud risk management advice, analytics, and insights to key stakeholder groups, including preparation and delivery of written and verbal reports to Executive Risk Committee and Subsidiary Boards.
- Work with People & Culture to conduct internal fraud investigations where required.
- Act as an ambassador for, and promote the best interests of OFX at all times, including the promotion of OFX company values.
- Undertake such other duties as maybe required from time to time as are consistent with the responsibilities of the post and the needs of OFX.

**Qualifications**:

- CFE designation

**_ Knowledge, skills, experience_**
- 4+ years of fraud risk management experience in a financial services and/or E-commence environment
- Demonstrated experience in the provision of high quality information, advice and analysis to inform management decision making and engender a positive risk culture;
- Demonstrated ability to understand commercial challenges and opportunities, and proactively develop options, lead change and foster innovation to improve performance.
- Demonstrated ability to exercise initiative and sound professional judgment to achieve business outcomes in a customer-driven environment.
- Strong communication skills, ability to influence others, be creative and manage concurrent projects in a dynamic environment
- Analytical, relationship, and project management skills for driving large global initiatives
- Flexibility and adaptability to work within tight deadlines and changing priorities
- Detailed knowledge and experience of risk management principles and processes
- Strong interpersonal skills with the ability to communicate with staff at all levels of the organisation as well as with external stakeholders.
- Ability to work well under pressure.
- Self-directed, professional and strong initiative and organisational skills.
- Money remittance / payments experience is preferred though not essential.

Additional Information
**What it's like working at OFX**

We’re OFXers because we want to make a difference. We see challenges as opportunities and we’re not afraid to roll up our sleeves to get stuff done. We’re committed to making things easier for our clients, pushing boundaries and continuing to move with the times so that we can continue to inspire confidence every day and through every transaction.

We operate as one team, cross-functionally and globally to drive outcomes that deliver excellence for our customers. We're curious self-starters who love learning and sharing our knowledge with others. We embrace change and use our initiative and resilience to overcome challenges.
- Always keep learning. We offer LinkedIn learning programs, which all OFXers have access to. We offer a variety of other learning programs and host an annual Open Day to encourage cross functional and soft skill learning
- Giving back, we encourage OFXers to give back to causes and communities that are important to them. We celebrate this with an annual volunteer day, that OFXers can use together or individually
- We promote an environment of reward and recognition, OFXers are encouraged to celebrate their peers’ effort, technical expertise or support through a range of channels and awards
- Our Good Vibes employee-led committees organize events to keep our employees engaged inside and outside the office. Whether it’s participating in our weekly yoga class (now also on Zoom), office happy hours, end of year celebrations. Our team wants you to feel welcome