Manager Unix Services

The role
This role will lead, develop and manage a technical team in the delivery, operation and support of the enterprise infrastructure that enables access to enterprise systems to ensure defined service levels are met.

**Key responsibilities will include**:

- Collaborate with other operations teams within the branch to ensure the alignment and integration of operational services, processes and service levels across the branch.
- Manage the provision and implementation of enterprise infrastructure and assets in accordance with the defined implementation plan for resource capacity to ensure infrastructure is optimised.
- Manage and analyse the ongoing operational performance of the UNIX Infrastructure team by developing, implementing and maintaining workforce and operational business plans and ensuring close collaboration with other dependent teams in Information Division.
- Proactively manage contracts with external services providers to meet defined service levels.
- Manage the team budget including contributing to the development and implementation of funding strategies and budget submissions to enable the effective delivery and operations of shared enterprise infrastructure.

Are you right for this role?

**To be successful in the role, you will have**:

- Demonstrated ability to develop and promote ITIL Service Management processes primarily incident / problem / change / release / configuration management. (SFIA Code: ITMG 6).
- Proven understanding and high level technical knowledge in some of the following technology domains, to provide technical direction, standardisation, advice and support of infrastructure in a large customer focus organisation: (SFIA Code: TECH 6)
- Oracle Solaris / Oracle Cluster / Solaris zones
- Red Hat Linux (or similar distribution)
- SAN storage and ZFS Pools
- High level interpersonal, written and oral communication skills including the ability to negotiate, advise, influence others and work collaboratively with people including senior business, technical stakeholders and external service providers to make decisions. (NHS Effective and Strategic influencing, SFIA Code: RLMT 6, ITCM 6)
- Well-developed management skills and knowledge including high level ability in the areas of planning, managing resources, process compliance, budget preparation and financial management. (SFIA Code: FMIT 5, ASMG 6)
- Understand, support and promote the organisation's vision, mission and business objectives. Ability to communicate the vision for improved service delivery and bring it alive, inspire people to contribute and lead change initiatives. (NHS Drive for Results & Drive for Improvement)
- Proven ability to lead, manage and mentor teams of strategic and operational ICT professionals in line with contemporary human resource management practices to achieve defined service levels in the integrated operation of complex enterprise information services. (NHS: Leading change through people).

**About eHealth Queensland**:
eHealth Queensland is one of the largest Information Communication Technology operations in the state. It is responsible for ensuring the smooth operation of information systems and technologies so that Queensland Health employees and health providers have access to information that supports the delivery of health care.

**Benefits of working with eHealth Queensland**:
By joining eHealth Queensland, you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success.

**You will enjoy a variety of benefits, including**:

- Competitive salary + generous superannuation and leave loading
- Flexible working arrangements
- Diverse work culture
- Career training and development