General Manager

Exciting BTR management position based at Realm Caulfield
- Lead an existing high performing team, within a business that has a pipeline of BTR assets and growth opportunities
- Be part of a significant project with the ability to make an impact and drive success

**Why Essence Communities**

Essence Communities have been at the forefront of emerging Build to Rent sector, operating their leading BTR management platform for close to 2 years. Essence Communities have operational BTR assets across Queensland and Victoria, with a growing pipeline of projects and partnerships with Institutional clients.

Our property management platform is shaped from a 25+ year track record in property and asset management, being part of Australia’s leading student accommodation provider, UniLodge. Our foundation of experience and expertise has propelled our operations to be leading the transformation of Australia’s rental sector.

This is a unique opportunity for a dynamic, level-headed General Manager to join and lead our team at Realm Caulfield. The property offers a premium level of living for its residents across 437 apartments. Elevated living experiences are provided through 7-day onsite management, high end amenity areas, our focus on customer service and resident events & engagement program.

**Who you are**
- You will have extensive property management experience in one of the property sectors, preferably in an operational management role
- A strong leader who is passionate about guiding, coaching, and mentoring your team to achieve excellence and deliver outstanding experiences for our residents
- Demonstrate strong commercial acumen and be adaptable at exhibiting strategic intent to maximise property performance and deliver on KPI’s
- Comprehension of the key metrics that impact and grow the financial performance of the asset, using expertise to drive revenue whilst also continually improving and adding value to resident experience
- You are a strong communicator with a natural ability to build rapport and foster long term relationships, both with customers, clients and colleagues.

**Your Responsibilities**

Key responsibilities will include:

- Optimising net operating income, and the overall financial performance of the asset.
- Maintain a high level of awareness of the principles of Build to Rent (BtR), ensuring Essence Communities Caulfield becomes a market leader.
- Provide overall leadership, guidance, and direction to the property team.
- Develop and maintain relationships with the client, head office, operations team, residents and other relevant stakeholders.
- Work in conjunction with the Executive General Manager and Leasing Manager to ensure occupancy is kept in line with leasing budgets and occupancy targets.
- Leads the preparation of property financial budgets, reports and strategic asset direction.

**Our mandatory requirements include**:

- Current **Victorian Agency Licence** or **Agent Representative** qualification
- National Police Check (completed within last 3 months), at your own cost
- Unrestricted work rights in Australia and New Zealand

**What we offer**

Across our workforce we have built an enviable culture of
**_trust_**:

- , _
**_engagement_**:

- , _
**_collaboration_**, and
**_fun_**. Our residents come from diverse backgrounds, and we want our teams to reflect this. Our people are the heart of our business, and their contributions are valued and celebrated. We invest in the wellbeing and professional development of our team, offering access to ongoing training and professional development, career progression, development reviews, and employee assistance program (EAP) services. We acknowledge that everyone leads unique lives, and therefore offer various leave options including study leave, parental leave entitlements, etc.

**How you can apply