Administration Officer

7 days ago

Melbourne, Australia Department of Families, Fairness and Housing Full time

THE ROLE
Administration Officers provide a point of contact for key stakeholders from a diverse range of organisations, government, private, public and community services sectors. Attention to detail and teamwork underpin success in this role as well as a demonstrated ability to communicate sensitively and effectively. The role provides wide ranging administrative, secretariat and support functions.
ACCOUNTABILITIES INCLUDE
- Effectively manage and improve office processes and maintain corporate information systems for records management, financial information, client payments and ministerial correspondence as required.
- Answer client queries both at front reception and telephone, provide timely advice to clients and all DHHS stakeholders and take follow up action as required, including correctly redirecting incoming files, mail and queries.
- Assist with assessing client's needs and provide advice on housing options from a range of established policy, procedures and standards.

Please open the position description to read more.
COVID-19 VACCINATIONThe department strongly recommends (but does not mandate) that employees maintain their COVID-19 vaccination status in accordance with current ATAGI (Australian Technical Advisory Group on Immunisation) advice, given their individual circumstances. As of June 2023, DFFH does not require evidence of COVID-19 vaccination status.
HOW TO APPLY

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