Manager Operations

**Introduction**:
SwanCare is humbled to be the 2019 HRD Employer of Choice silver winner AND the 2019 national winner of the ACSA Award for Innovation in Service and Design Working at SwanCare means more than ‘just a job’, we improve lives for a living and pride ourselves on providing quality care, accommodation, and services to our residents. There is a reason we are one of WA’s leading not-for-profit aged care providers since 1961

**Description**:
**ABOUT THE ROLE**:
In this role you will be responsible for providing support in human resource functions to facilitate an employee oriented, high-performance culture that supports empowerment and delivery of a quality service that meets and supports our resident’s needs.

**Your responsibilities may include but are not limited to**:

- Monitoring processes and systems to ensure that P&C functions, reporting, and documentation are compliant and accreditation ready
- Providing IR advice on award and agreement interpretation
- Managing the end to end processes for the employee lifecycle
- Managing the end to end ‘Feathers’ employee reward and recognition program
- Monitoring employee professional registrations and visas, conducting monthly and annual checks
- Managing systems for performance monitoring and management for SwanCare employees
- Managing the development, review, and monitoring of the SwanCare HRIS systems to ensure all requirements are met

For more information, please view the Job Description here.

WHY WORK FOR US?

As the largest single site retirement and aged care community in WA, we are proud of our excellent reputation among our residents, their families, and our staff. You'll see the difference you make every day in the smiles of our residents and our people, and in our collective success. With more than 1000 residents and 500 staff members, you are guaranteed to be working with a professional community of likeminded people. In return for the dedication of our people, we offer a truly rewarding career experience that recognises and encourages outstanding resident care, high achievement, and personal growth. Oh, and by the way, our people say we're the warmest, most welcoming workplace you'll ever find

As our staff are our most valuable resource when it comes to delivering the highest level of quality care to our residents, we offer a range of industry-leading benefits to acknowledge their contributions. Find out more about what’s on offer.

**WHAT WE WILL OFFER YOU**:

- Attractive salary packaging options (pay no tax on an extra $15,900 per year and increase your take home pay)
- Ongoing training and development opportunities
- A supportive and collaborative work culture where you feel like home
- Varied rosters and flexible hours to maintain work/life balance
- Automatic entry to our Best Practice award winning ‘Feathers’ reward and recognition program
- Exceptional on-site services and facilities
- A highly dynamic work environment that encourages employees to reach their full potential
- Discounts on HBF health insurance
- Free onsite parking
- Access to our Employee Assistance Program

**Skills and Experiences**:
**KEY ROLE REQUIREMENTS**:

- Demonstrated experience working in a similar role in the Aged Care Industry (desirable)
- Experience in workflow development and/or process automation (desirable)
- Demonstrated ability to exercise initiative, generate and implement innovation and improvement
- Sound knowledge of award and agreement interpretation
- Commitment to customer service both internal and external
- Well-developed skills and knowledge of Microsoft office suite, in particular; Microsoft Word, Excel, Outlook, PowerPoint, Publisher.
- Working rights within Australia
- National Police Clearance less than 6 months old or NDIS Worker Screening Check
- Current Influenza Statement
- COVID-19 Vaccination

WHAT HAPPENS AFTER I APPLY?