Officer, Asset Servicing Operations

**Work type**: Permanent Full time
**Location**: VIC- Melbourne CBD
- **Join a dynamic and fast paced team within Corporate Actions**:

- **Diversify your skills at NAB in supporting C&IB clients**:

- **Be rewarded for your focussed determination to build your skills**

It’s more than a career at NAB. It’s about more opportunity, more moments to make a difference and more focus on you.

Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth to us, you’ll be recognised and rewarded for your contribution in return. You’ll have our support to excel for our customers, deliver positive change for our communities and grow your career.

It’s a good time to see what more you can find at NAB as an Officer.

**Your new role awaits**:
Our Corporate Actions team, which sits within Asset Servicing Operations provides service to Wholesale Institutional clients based in Australia and overseas. These institutions are primarily Superannuation Funds, Government Bodies, Fund Managers or Investment Houses. Corporate Actions team members are expected to actively monitor, capture and validate corporate action information through the life cycle of the event and ensure that adequate checks are in place on significant dates to reconfirm information from the primary sources.

**We currently have Officer roles available in the following teams**:
Officer, Global Income: available now
Officer, Global Capital: available now

Both roles are an integral part to reporting deliverables which need to be provided accurately and promptly in accordance with client service level agreements. This means our team will value your flexibility for paid overtime when required to meet those daily service level agreements.

**A typical day will include**:

- **Processing** workload efficiently, accurately and within the timescales as set out in service level agreements, service standards and performance targets, utilising systems/equipment as required, in order to provide internal and external customers with a high-quality service
- **Escalating problems** or issues that may impact the quality of service provided and ensure corrective action is taken
Working as a team to ensure quality control is maintained as a collective unit and continuity of coverage between team members for absences
- **Managing risk**, by operating within the team’s control framework, following all instructions and meeting all your compliance obligations

We're keen to hear from applicants who have been building upon their entry level administrative and processing skills, ideally within an operations and reporting environment. Your previous exposure to delivering against targets / SLAs, the ability to analyse data, decipher the critical pieces of information and investigate where needed will be valuable.

Our team will benefit from your strong attention to detail, natural curiosity, self-discipline to work independently and calm demeanour for intense bursts of processing. If you have the right attitude to continue learning, you’re willing to work hard and you possess a focussed ongoing determination to develop a long-term career at NAB then we’re keen to hear from you

At NAB, you’ll have the opportunity to continue working with some of the industry’s best leaders and focussed colleagues. Career mapping and structured progression opportunities reward those who work hard, inspire the right values and behaviours and deliver exceptional outcomes for our clients. This Officer role will also provide hybrid working options and there’s continued access to a wide range of colleague benefits, like the monthly RDO, on-going education and paid volunteer leave.

**A diverse and inclusive workplace works better for everyone**.

At NAB, we’re intent on building a culture we can all be proud of. One based on trust and respect. An uplifting environment where every single one of us feels appreciated and empowered to be our true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It’s a huge part of what makes NAB such a special place to be.

**More focus on you**

We are committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities. To learn more, visit the Benefits of Working at NAB page on our website.

**Join NAB**

Please note unsolicited CVs from agencies will not be accepted.

LI-DNI